1win — player complaint #15081, 2026-07-10: withheld payouts
1win: a player complaint filed on 2026-07-10, about withheld payouts, 1,300 CAD in dispute, status — resolved. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1win Casino - Player’s withdrawal request is delayed.
The player from Alberta struggled to withdraw her money from the casino, as her withdrawal requests kept getting canceled. She was advised to use a different method despite having only one withdrawal option available and encountered unhelpful responses that ended the chat after multiple attempts for assistance. The complaint was marked as resolved by the player, and the issue was considered closed by the Complaints Team. The player was encouraged to reach out again if future issues arose, and the resolution process was acknowledged as complete.
