1win — player complaint #13638, 2026-07-27: account blocks
1win: a player complaint filed on 2026-07-27, about account blocks, 10,000 USD in dispute, status — resolved. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
The player from India had been an active member at 1win for five years and had accumulated 10,000 USDT from a bonus during the FIFA World Cup. However, his withdrawal had been halted due to a failed verification, and after over a month of unresolved issues, his account was then banned. We requested the same documents and a selfie holding his ID, along with the full email threads with the casino, for an independent review. The complaint was then marked as resolved after he confirmed the issue had been settled, so we closed the case as resolved.
