1win — player complaint #13138, 2026-08-03: account blocks
1win: a player complaint filed on 2026-08-03, about account blocks, 1 BTC in dispute, status — under review. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1win Casino - Player's account has been restricted after winnings.
The player from India reported that after winning 1 BTC from a free daily wheel spin at 1win Casino, the amount was not credited, and his account was subsequently blocked. He provided proof of his win and claimed that initial support had misled him about the prize. He updated his KYC documents and sought assistance in recovering his winnings. The issue was resolved as confirmed by the player, and the complaint was marked as resolved by the Complaints Team.
