1win — player complaint #13427, 2026-07-24: withheld payouts
1win: a player complaint filed on 2026-07-24, about withheld payouts, 10,000 INR in dispute. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
1win Casino - Player believes that their withdrawal has been delayed.
The player from India had requested a withdrawal less than two weeks prior to submitting this complaint. Their money hadn’t been received yet. We explained that withdrawal processing could take up to 14 days and asked her to wait, cooperate with the casino, and update us once that timeframe had passed. After the waiting period, we requested a status update and extended the timer by 7 days, but she did not respond. Due to the lack of response, we were unable to continue the investigation and the complaint was closed for now.
