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1win — player complaint #13389, 2026-06-23: withheld payouts

1win: a player complaint filed on 2026-06-23, about withheld payouts, 25,000 INR in dispute. Published on Casino Guru. One of 229 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-06-23 Casino Guru Withheld payouts

1win Casino - Player’s tournament winnings are delayed.

The player from India was facing difficulties in receiving his winnings from the RIDE & WIN tournament held from February 24 to March 6, 2026, where he placed 24th and won a prize valued at approximately INR 25,000. He sought assistance in claiming his tournament winnings. We contacted the casino, and the prize was confirmed as forwarded to the relevant department for review and follow-up. After this update, the player marked the complaint as resolved, so the case was then considered settled.

Complaint data

Case number
#13389
Filed
2026-06-23
Status
Status unknown
Category
Withheld payouts
Disputed sum
25,000 INR
Place among complaints about 1win
175 of 229 by date, newest first
Source
Casino Guru — original ↗
Text
82 words, as published

All 229 English-language complaints about 1win — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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