14Red — player complaint #64152, 2020-01-26: withheld payouts
14Red: a player complaint filed on 2020-01-26, about withheld payouts, 600 EUR in dispute, status — resolved. Published on CasinoReviews. One of 16 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I know I was stupid to sign up for them but I didn’t do my research beforehand. They tried to scam me with the bonuses but that’s a different story - I’m not contesting that.I’ve a €600 withdrawal pending which they seem to just leave on able to be cancelled (unprocessed). I submitted documents days ago with no reply - chat is more than useless . Contact number for support doesn’t work.I have just now resubmitted all documents they ask for (which does seem a lot tbh considering they let you deposit instantly) just in case they claim I haven’t submitted any documents.
If they get back to me before you contact them I will let you know but I’d rather get this ball rolling than wait 2 weeks with more unresponsiveness before starting a claim.
Kind regards
