14Red — player complaint #64025, 2020-03-09: withheld payouts
14Red: a player complaint filed on 2020-03-09, about withheld payouts, status — closed, no outcome. Published on CasinoReviews. One of 16 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
2020-03-09CasinoReviewsWithheld payoutsClosed, no outcome
14Red - Confiscated winnings
Hi i deposited €150 in 5 different transactions on the 29th feb with 14red I won €400 on blackjack well i thought i did there were no bonuses in play just real money After logging in today to question the payment period i noticed i had €70 in my account the last amount deposited I tried to talk to the very unhelpful live chat system they have This is where to my horror they broke to me the irregular bet rule i have never heard of this on any gambling site ever All of the other 4 deposits were in multiples of €20 and i bet €20 each time meaning 100 of the bet has been staked so why would they only return me the €70 I feel this term and condition is very sneaky and i definatley feel like i have been misled This casino takes money off you when it suits them and makes up every excuse to not pay out when you win from them i am really unhappy and would appreciate any help here please. Thanks