NeBlask · brand
LuckyLouis Casino DE — brand profile
- Trust Score
- 28/100 · D
- Complaints
- 17 in NeRating
- Licences
- GGL
- Operator
- Skill On Net Limited
LuckyLouis Casino DE is an iGaming brand licensed by GGL. NeBlask Trust Score 28/100 (grade D). 17 player complaints on record.
luckylouis.com
About the brand
LuckyLouis Casino DE holds a GGL licence and targets German players with a site available in German. The brand has an iOS app for mobile access. The low Trustpilot score and narrow focus suggest LuckyLouis Casino DE is a specialist option for German players who prioritise local regulation, but the feedback warrants careful review.
casino
- Licensed by GGL
- iOS app available
Trust Score
28
D
Operator
Skill On Net Limited
Licence jurisdiction
Germany
Source: regulator registryGGL· country by licence jurisdiction, not group registration location
Regulator blocks
In block registry
1 jurisdiction
- Italy · ADM luckylouis.com
Register means: the country's providers are instructed to block access to this domain. For licensed operators the international domain (.com) usually ends up there, whilst the local version (.it, .be) operates legally — cross-check with the licence block. This is not an assessment of payout honesty.
Verified 8 October 2026 by brand domains with registries 7 jurisdictions; unavailable:PL.
Domains
luckylouis.com
200
SSL: 54 d.
916ms
Trustpilot
32 reviews
Open on Trustpilot
Trustpilot in-depth analysis
Analysed
22
of 30 reviews
Average rating
2.64
→
trend: 2.1 vs 3.2
Sentiment
mixed
45% /
55% /
0%
Frequent topics
scam
4
bonus
13
deposit
3
withdrawal
9
game variety
7
odds fairness
4
account issues
3
customer support
9
Recent Reviews
GB 2 months ago
Scammers .... jut keep away
GB 2 months ago
Deposited via promo for free spins- wish I had a screen recording - active card declined for no reason then worked but no free spins arrived -this was a known glitch on previous deposits. customer service didn’t honour spins - shocking - never again - shame as I used to play her...
GB 4 months ago
Nana, the manager I dealt with on the site LuckyLouis, is so helpful with everything you need help with or understand the offers they are offering. If I could send her a bunch of flowers I would. And to give Nana a score out of 10, as in a customer service advisor, it would be...
Responses to Negative Feedback
Responds to Negative Feedback
0%
0 of 4
profile claimed by brand
Monthly Rating Trend
Casino Guru
Safety Index
7
/ 10
High
Founded
2021
Sister casinos
15
Game providers
22
Withdrawal limit
Unlimited
Win limit
No win limit
Currencies
EUR
Pros
- Mobile casino app for Android and iOS
- Simple and clean website design
- Various responsible gaming options available
- Unlimited withdrawals
Cons
- Live chat support is not available 24/7
Complaints Casino Guru
Total complaints
2
Black Points
147
Group has
11
Resolved: 4 Unresolved: 1 Rejected: 1
Complaints on Casino Guru
Player complaints NeRating
Cases in NeRating database
17
Player complaints from independent sources: payout disputes, account blocks, bonus conflicts.
Player complaints about LuckyLouis Casino DE — NeRating →
AskGamblers detailed
Casino rating
7.6/10
Founded
2018
Withdrawal speed
| E-Wallets | 0-24 hours |
| Card Payments | 3-5 days |
| Bank Transfers | 5-7 days |
| Weekend Cashouts | Yes |
| Crypto Currencies | Not offered |
| Progressive Jackpot Wins | None |
Pros
- Fast withdrawals
- Accepts UK players
- Access to responsible gambling tools
Cons
- No live chat for unregistered users
- Fewer payment methods available
Site profile
Site languages
10
AB
CO
DA
DE
EN
LA
NB
SO
SU
SV
Live Chat
Drift
Live chat detected
Technologies
Cloudflare
WordPress
React
Google Analytics (GA4)
Google Analytics (UA)
Google Tag Manager
Facebook Pixel
Segment
Affiliate Programme
Not found
Schema.org
Organization
WebSite
ScamAdviser
Trust Score
92
/ 100
In summary, we think luckylouis.com is legit and safe for consumers to access.
Positives
- We found a valid SSL certificate
- The website has a "registered till" date far in the future
- The site has been set-up several years ago
- DNSFilter labels this site as safe
Negatives
- The identity of the owner of the website is hidden on WHOIS
- The Tranco rank (how much traffic) is rather low
- The website is in a high risk location
- We discovered mainly negative reviews for this site
Security
Google Safe Browsing
Safe
VirusTotal
0
malicious
0
suspicious
0
reputation
Security Headers
20
/ 100
CSP
HSTS
X-CONTENT-TYPE
REFERRER-POLICY
X-FRAME-OPTIONS
PERMISSIONS-POLICY
Cookies: 3
(0% secure)
Game lobby
Games
71
visible on site
Categories
Slots
Live
Roulette
Blackjack
Baccarat
Poker
Features
Search
Filters
Promotional programmes
Support
PageSpeed
Performance
54
Accessibility
62
Best Practices
69
Core Web Vitals
LCP
28,351ms
CLS
0.073
Transparency
Responsible Gaming
Deposit Limits
Loss Limits
Session Limits
Self-Exclusion
Cool-Off
Reality Check
RG Page
Availability by country
| Country | Access | Bonus | Licence | Currency |
|---|---|---|---|---|
| AU | GGL, MGA, AGCO, ANJ, SGA, ADM | AUD | ||
| BR | — | BRL | ||
| CA | GGL, MGA, AGCO, SGA, ADM | USD | ||
| DE | GGL, AGCO, SGA, ADM | EUR | ||
| GB | GGL, AGCO, ANJ, SGA, ADM | GBP |
Rating on aggregators 5 sources
6.9
/ 10
of 5 sources
Best: ScamAdviser Worst: Trustpilot
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Trustpilot
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News background Google News
Mentions
3
latest: 3 months ago
Tone
positive
Community Reddit · Forums
Forums
47
CasinoMeister, LatestCasinoBonuses
positive
Licences
Trust passport compiled from public sources: regulator registries, review platforms, NeRating complaints, brand domains and infrastructure. Methodology.
