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NeBlask · brand

12PLAY — brand profile

Trust Score
27/100 · D
Complaints
21 in NeRating
Affiliate programs
12PLAY Affiliates

12PLAY is an iGaming brand. NeBlask Trust Score 27/100 (grade D). 21 player complaints on record.

12play.com

About the brand

12PLAY is an iGaming brand at 12play.com. The Trustpilot score falls well below typical industry standards. AskGamblers places it in mid-range territory. The combination of a weak Trustpilot rating and moderate AskGamblers score points to mixed user experience and makes complaint research essential before committing funds.

casino sports betting
Trust Score 27 D
Regulation
0/35
Reputation
6.8/25
Infrastructure
15/15
Transparency
5/15
Scale
0/10

Regulator blocks

In block registry 1 jurisdiction
  • Italy · ADM 12play23.com

Register means: the country's providers are instructed to block access to this domain. For licensed operators the international domain (.com) usually ends up there, whilst the local version (.it, .be) operates legally — cross-check with the licence block. This is not an assessment of payout honesty.

Verified 8 October 2026 by brand domains with registries 7 jurisdictions; unavailable:PL.

Mirrors and clones

1 domain by root 1

Domains from blocking registries of various jurisdictions whose name matches the brand (exact) or shares its root (stem). Some are working operator mirrors, some are clones and phishing under another's name; the registry does not distinguish.

Google Trends

Domains

12play23.com 200 SSL: 58 d. 697ms
12play.com 200 SSL: 79 d. 1355ms

Platform and Hosting

Platform
Proprietary
Vendor signatures did not match — likely in-house stack.
Hosting
104.28.1.4
AS13335 CLOUDFLARENET - Cloudflare, Inc., US

Scan 16 March 2018. open scan on urlscan.io ↗

Trustpilot

1.7 30 reviews
Open on Trustpilot

Trustpilot in-depth analysis

Analysed
28
of 30 reviews
Average rating
1.57
→ trend: 1.6 vs 1.6
Sentiment
negative
14% / 86% / 0%
Frequent topics
scam 15
bonus 3
deposit 11
withdrawal 11
odds fairness 4
account issues 10
user experience 4
customer support 5
Recent Reviews
jim yap MY 1 month ago
I am first timer, and my concern is are they going to pay out or not. Surprisingly their WD is so fast like instant feel.
mingjie SG 2 months ago
they scam on winners I won 25701SGD, after I requested withdrawal of just 5000SGD they closed my account due "abnormal bets" but my play was completely normal, it took me month of playing to accumulate this balance and they steal it unfairly! avoid these scammers!!!!
Jay SG 2 months ago
Won a few thousand RM and tried to withdraw my winnings. Suddenly, I was told I had “violated the rules,” and my funds were confiscated. Seriously? It was only a few thousand ringgit. If players lose, everything is fine. But once someone wins, suddenly there are “rule violations...
Responses to Negative Feedback
Responds to Negative Feedback
0%
0 of 8
Monthly Rating Trend

Casino Guru

Safety Index
3 / 10
Below average
Founded
2015
Sister casinos
12
Game providers
46
Withdrawal limit
MYR 50,000 per day
Win limit
No win limit
Pros
  • Mobile casino application for Android
  • Live chat support is available 24/7
  • Undisclosed owner
Cons
  • Limited responsible gaming options
  • Not all payment methods are available for all countries
Open on Casino Guru

Complaints Casino Guru

Total complaints 11
Black Points 11,757
Unresolved: 6 Rejected: 5
Complaints on Casino Guru

Player complaints NeRating

Cases in NeRating database 21
Player complaints from independent sources: payout disputes, account blocks, bonus conflicts.
Player complaints about 12PLAY — NeRating →

AskGamblers detailed

Casino rating
6.3/10
Player rating
5.5/10
2 reviews
Founded
2014
Withdrawal speed
E-Wallets0-1 hours
Bank Transfers0-1 hours
Weekend CashoutsNo
Progressive Jackpot WinsNone
Pros
  • Live chat is available
  • Multi-lingual support agents
  • Safe & secure payment options
Cons
  • Limited responsible gambling tools
Full Profile on AskGamblers

Advertising and traffic

Mentions in Meta Ads 10
Platforms Instagram · WhatsApp · Facebook · Audience Network

Site profile

Site languages
1
EN
Live Chat
Not detected
Technologies
Affiliate Programme
Not found

Security

Google Safe Browsing
Safe
VirusTotal
0 malicious
0 suspicious
0 reputation
Security Headers
0 / 100
CSP HSTS X-CONTENT-TYPE REFERRER-POLICY X-FRAME-OPTIONS PERMISSIONS-POLICY
Cookies: 0 (0% secure)

PageSpeed

Performance
95
Core Web Vitals
LCP 2,366ms
CLS 0.000

Availability by country

Country Access Bonus Licence Currency
AU — — AUD
BR — — BRL
CA — — CAD
DE — — EUR
GB — — GBP

Rating on aggregators 4 source

5.1 / 10 of 4 source
AskGamblers
6.3
AskGamblers (Deep)
6.3
Trustpilot
3.4
Trustpilot (Deep)
3.1
Best: AskGamblers Worst: Trustpilot (Deep)

Affiliates in results SERP

Affiliates in results
3
#5 Askgamblers 1017 brands
#3 Casino.guru 622 brands
#2 Trustpilot 1549 brands

News background Google News

Mentions
29
latest: 2 months ago
Tone
positive

Community Reddit · Forums

Reddit
5
positive
Active subreddits
r/1
r/1
r/1
r/1
Popular Reddit posts
PRINCE ↑35
Prince "Interactive"!!??
neogeo ↑30
English AES ( Hodjie )
MelanieMartinez ↑23
What are some of your listening stats since Hades came out?

Extended GEO access 10 countries

Country Access Bonus Licence Currency
ES — — EUR
FI — — EUR
IN — — INR
IT — — EUR
JP — — JPY
NL — — EUR
NO — — NOK
PL — — PLN
SE — — SEK
US — — USD

Licences

No licence records found in our registers yet. Check public registers: regulator map.

Withdrawal

Withdrawal times by method, payment methods and complaint statistics on payout delays are on a separate page — the passport does not have these breakdowns.

12PLAY — payouts: timing, methods, payout complaints

Trust passport compiled from public sources: regulator registries, review platforms, NeRating complaints, brand domains and infrastructure. Methodology.

Project sponsors

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