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Winny — player complaint #60718, 2023-01-20: withheld payouts

Winny: a player complaint filed on 2023-01-20, about withheld payouts, 7,900 EUR in dispute, status — resolved. Published on CasinoReviews. One of 17 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2023-01-20 CasinoReviews Withheld payouts Resolved

Winny - Misleading information about withdraw

Since 11-01-2023 & 12-01-2023 I requested two withdrawals of 7500€ and 400€ The staff increased my limits for cashing out because i am a big deposit player. How ever they are claiming that my funds is cashed out for over a week now. They say it is processed from there side. But i didn’t get any confirmation regarding this. They are saying daily something else and keep letting me come back tomorrow and the answer will be something sketchy again. I have everything documented of our conversations. Please help me regarding this compaint.

Complaint data

Case number
#60718
Filed
2023-01-20
Status
Resolved
Category
Withheld payouts
Disputed sum
7,900 EUR
Place among complaints about Winny
4 of 17 by date, newest first
Source
CasinoReviews — original ↗
Text
93 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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