Winnerz— player complaints: 15 in English

15 Complaints

0 Last 30 days

1 Unresolved

65.174480712674d Last complaint

19.0 Risk index

€2,000 Disputed sum

Winnerz: 15 complaints filed in English across 3 platforms, 1 still open, disputed sums €2,000. Most of them are about account blocks (27%). Risk index 19.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-07.

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What players complain about

Account blocks 27% 4

Game fairness 27% 4

Withheld payouts 20% 3

Bonus terms 13% 2

Other 13% 2

Status unknown 10 Rejected 3 Under review 1 Closed, no outcome 1

Sources

Trustpilot 10 Casino Guru 3 CasinoReviews 2

Complaints by month

Questions and answers

How many complaints are there about Winnerz?

The English-language record holds 15 complaints from 3 platforms, 1 of them without a resolution; 10 carry no status from the platform. The latest one is dated 2026-08-07.

What do players complain about?

Mostly account blocks — 27% of cases, then game fairness (27%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 15 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 19.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 15

07.08.2026 Casino Guru Withheld payouts Under review

Player's withdrawal is being refused and account access is blocked.

Player's withdrawal is being refused and account access is blocked. [Withdrawal] — waiting

07.08.2026 Casino Guru Account blocks Rejected

Player’s account is closed with winnings confiscated.

Player’s account is closed with winnings confiscated. [Account] — rejected

05.08.2026 Casino Guru Withheld payouts Closed, no outcome

Winnerz Casino - Player’s winnings haven’t been received yet.

The player from Germany had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hadn’t been received yet. We explained that withdrawals could take up to 14 days and might be delayed by KYC verification or a high volume of requests, so she was asked to wait and cooperate with the casino. After the waiting period passed, we requested an update and later extended the timer by 7 days, but she did not respond. Due to the lack of response, we were unable to continue the investigation, and the complaint was closed for the moment.

13.07.2026 Trustpilot Bonus terms

Greedy Casino.So I've used this casino for nearly a year now, and this is the last straw, I've had enough.First of all t

Greedy Casino.So I've used this casino for nearly a year now, and this is the last straw, I've had enough.First of all they have a 6x wagering requirement on casino games (and 1x on sports) whenever you deposit any sum of money. Which makes you entitled to play all your money right away.They charge

06.07.2026 Trustpilot Withheld payouts

Please don’t waste your time or money here. Based on my experience, this casino does not seem trustworthy. Learn from wh

Please don’t waste your time or money here. Based on my experience, this casino does not seem trustworthy. Learn from what happened to me or find out the hard way yourself.I created my account and made my first deposit. The money was deducted from my bank account but never appeared in my casino bala

31.05.2026 Trustpilot Other

If you want a serious bookmaker, DONT USE THESE CLOWNS. Dont sign up with Winnerz. Its a SCAM!

30.05.2026 Trustpilot Game fairness

Winning Not possible, save your Money and try it on Websites with real RTPs

28.05.2026 Trustpilot Account blocks

Dear Winnerz Team,Your latest response once again contains statements that directly contradict the information previousl

Dear Winnerz Team,Your latest response once again contains statements that directly contradict the information previously sent to me by email.You claim that my “right to seek further review is respected,” however in your previous email I was clearly informed that the decision regarding my account wa

21.05.2026 Trustpilot Bonus terms

If you want 5x wager on your deposit without any bonuses, sign up to Winnerz Casino!"Hello! Thank you for reaching out.

If you want 5x wager on your deposit without any bonuses, sign up to Winnerz Casino!"Hello! Thank you for reaching out. We would be happy to clarify how your turnover requirement was calculated and why it has increased. Our system shows that you made a new deposit while you still had an active, unf

29.04.2026 Trustpilot Game fairness

WARNING!!!THIS CASINO HOST FAKE GAMES WITHOUT THE OFFICIAL SERVER FROM THE GAME PROVIDER!!!CHECK THE URLS! DONT DEPOSIT!

WARNING!!!THIS CASINO HOST FAKE GAMES WITHOUT THE OFFICIAL SERVER FROM THE GAME PROVIDER!!!CHECK THE URLS! DONT DEPOSIT!!

20.04.2026 Trustpilot Account blocks

They are scammers. I am banned from the casino and they open an account for me to continue playing. I have never even be

They are scammers. I am banned from the casino and they open an account for me to continue playing. I have never even been able to withdraw money from there. Stay away from them!

01.04.2026 Trustpilot Game fairness

Another scam casino with their fake rigged rtp. Unbelievable that these criminals are stil online . Three times more tna

Another scam casino with their fake rigged rtp. Unbelievable that these criminals are stil online . Three times more tnan 1000 spins not even a bonus feauture . If you buy feautures always nothing . I wil contact the dutch gambling commision. Casinos like this must be blacklisted

27.03.2026 Trustpilot Account blocks

So, are they gonna solve this??Played for 20,000€ total, took out 2000€ once, Yesterday for my first run from 500 up to

So, are they gonna solve this??Played for 20,000€ total, took out 2000€ once, Yesterday for my first run from 500 up to 7000, says my verifactions need update to access withdraws after my first 1900 try.Account suspended.So, 4 years ago i apparently excluded myself from their sister site? Now its ti

27.07.2023 CasinoReviews Game fairness Rejected

Winnerz - no winnings

I have made tons of deposits and its more than 10000 euros and not a single withdrawal on these 3 scam sites: winnerz, trickz and wisho.. help me please

06.10.2022 CasinoReviews Other Rejected

Winnerz - Not following the T&C

I wanted to get my account deleted, emailed them according to their terms and conditions. Didn’t closed it down and I could continue playing. At last they closed my account after many emails and lost a total sum of 1155 euros until they finally closed it.

How the risk index is calculated and how complaints are labelled — the method behind this section.