StarGames: 7 complaints filed in English across 2 platforms, 3 still open. Most of them are about other (71%). Risk index 40.0. Texts below are the players' own words, as published on the source site; last complaint 2026-08-07.
Unresolved 2
Rejected 2
Status unknown 2
Under review 1
Sources
Casino Guru 5Trustpilot 2
Complaints by month
03
08
Questions and answers
How many complaints are there about StarGames?
The English-language record holds 7 complaints from 2 platforms, 3 of them without a resolution; 2 carry no status from the platform. The latest one is dated 2026-08-07.
What do players complain about?
Mostly other — 71% of cases, then account blocks (14%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 7 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 40.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 7
07.08.2026Casino GuruOtherUnresolved
Player claims winnings are missing.
Player claims winnings are missing. [Winnings dispute] — unresolved
07.08.2026Casino GuruOtherRejected
Player’s account cancellation request is delayed.
Player’s account cancellation request is delayed. [Account] — rejected_other
07.08.2026Casino GuruAccount blocksRejected
Player’s account is closed after winning.
Player’s account is closed after winning. [Account] — rejected_other
07.08.2026Casino GuruOtherUnder review
Player demands a refund for suspicious account activity.
Player demands a refund for suspicious account activity. [Account] — waiting
07.08.2026Casino GuruWithheld payoutsUnresolved
Player is facing withdrawal issues.
Player is facing withdrawal issues. [Withdrawal] — unresolved
04.08.2026TrustpilotOther
Accidentally clicked on this site and it appeared as if I had subscribed to this service. I was looking for software at
Accidentally clicked on this site and it appeared as if I had subscribed to this service. I was looking for software at the time do no idea how I ended up on the sleazy side of town. They do not have any of my details other than a brief contact but they request you text to unsubscribe so I was too p
23.03.2026TrustpilotOther
StarGames offers a decent experience, but in my opinion, the bonuses are too small and appear quite rarely, which may le
StarGames offers a decent experience, but in my opinion, the bonuses are too small and appear quite rarely, which may lead to lower player interest. The winnings are also generally low, which can be discouraging. However, a very positive aspect is that the payouts are fast and reliable, which builds
