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Wildz — player complaint #62920, 2020-11-29: verification

Wildz: a player complaint filed on 2020-11-29, about verification, 6,000 USD in dispute, status — resolved. Published on CasinoReviews. One of 33 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-11-29 CasinoReviews Verification Resolved

Wildz - phone number verification

Hello! I have a $6000 pending withdrawal with wildz casino since Monday (5 days) and they are making me jump through hoops to get it. I have given them my drivers license my bank account my idebt account my hydro bill and everything they were able to verify. Except an old textnow app phone number that is linked to my MUCHBETTER App e wallet account. First of all its a textnow number and its free to use so there is no phone bill which is what they are requesting. Or they want a document from MUCHBETTER APP proving that number is linked to my account and I have been messaging them since Monday and no one is responding to me and I have provided them with everything else its jot.my fault.muchbetter is unresponsive they refuse to work with me on anything and im not even trying to withdrawl on my muchbetter acct so I dont know why they won't release funds to me. I have eveb sent them previous emails between muchbetter customer support where I had asked then to change my number to the number currently linked to my account. They won't accept but their guild lines for verification clearly state that what they need to verify e wallet is last transaction which I also gave them and they still won't verify me and say they need a phone bill but I was never ever presented a phone bill because its a free number. Please help!!!! I've been dealing with this everyday all day for 5 days and have gotten absolutely nowhere with wildz casino. Thank you

Complaint data

Case number
#62920
Filed
2020-11-29
Status
Resolved
Category
Verification
Disputed sum
6,000 USD
Place among complaints about Wildz
31 of 33 by date, newest first
Source
CasinoReviews — original ↗
Text
268 words, as published

All 33 English-language complaints about Wildz — as a list by date; the summary, statuses and disputed sums are on the operator page.

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