Wazamba— player complaints: 37 in English

200,000 HUF withdrawal since 25th May. Support keeps using automated templates and lying on live chat that 'everything is fine'. 8+ business days delayed without any verification requested. Do not play here."

The worst experience that I ever had. I would fully not recommend you to play on the website because it is completely a scam. I have been waiting my withdrawal for 8 days now and there is no chance they gonna send it. BEWARE OF THIS SITE.

Another update on my previous 2 reviews- today marks the 10 days and no withdrawal. I get the same templated excuses please be patient, sometimes there are delays or there is a issue with the payment processor. Which are all lies and bullshit. They have no money to pay people out. There chat team i

This casino site is just a scammer 12 days past on my withdrawal request the request completed 6 days ago and still I haven’t received the amount in my bank account whenever I follow up with them their answer based on copy paste they will never solve your issue or have the effort to do so even the a

STAY AWAY/WARNING STAY AWAY/ worst online platform to play/STAY AWAY/WARNING STAY AWAY. Minus 10 stars rating. STAY AWAY/STAY FAR AWAY FROM THIS PLATFORM.

STAY AWAY FROM Wazamba!!It’s been over 10 days and I still haven’t received my withdrawal.All they do is send the same copy-paste, automated replies and no real answers, no solution, nothing.This is not normal. This is not professional.This feels like deliberate delay tactics.If you’re thinking abou

Absolutely terrible customer service and response times for a vip casino department. I had an ongoing issue for weeks and I was told to contact my vip manager which I had done multiple times mostly without a timely response sometimes 6 days to reply to a email or WhatsApp Then told that I was emaile

These guys offer the lowest RTP (returns) on the internet.Their RTP is mostly around 90% which is outrageous. This means your money will get destroyed with next to no chance of winningFurthermore. They are liars and thieves. They offer 5% cashback minimum $10. I lost $200. They told me they decided

My account at Wazamba Casino was blocked after my balance reached €71,709.55.Before that, everything worked normally. Deposits were accepted without any issues, and several withdrawals were successfully processed, including a withdrawal of 500 €.Only after my balance became significant, the situatio

want to see how it goes before i really rate this site

They is my 3rd review on wazamba casino. And it's all to do with my withdrawal beginning 23 December 2025. If you want to play a casino that actually pays out this is not the one to play. Again i woke this morning to find they have cancelled my withdrawal as usual on the day they're meant to pay ou

Flagging reviews to be taken down because they are shedding light on your shady practices, stop scamming people & they won't feel the need to come here and post these reviews. Disgusting.

The player from Peru filed a formal complaint regarding discrepancies in withdrawals from Wazamba, where he had requested a total of S/. 4,000 but only received S/. 3,442.58. He also experienced unexpected bank fees for receiving an international payment, which had not occurred in previous withdrawals, and suspected that changes in the transfer process affected the payment. The player was offered a reimbursement of S/. 600 by the casino as a gesture of goodwill and multiple withdrawal options including cryptocurrency without fees. However, due to difficulties providing correct payment details and subsequent gameplay with the refunded amount, the withdrawal was not completed successfully. The casino clarified that the deductions were due to exchange rates and fees from intermediary banks linked to a change in payment processor, which they were entitled to make without prior notification according to their terms. After reviewing the evidence and communications, the complaint was rejected as the casino reimbursed the disputed amount and explained the cause of the deductions.

Good morning. I am [EDIT] (user [EDIT]), a Spanish citizen who has filed a claim against the online casino "Wazamba", owned by "Rabidi N.V." and licensed in Curaçao by "Antillephone N.V.". I am writing to you because in August 2022 i resolved in a favorable way a claim against the casinos "OXI casino", "WINSTORIA" and "DOZEN SPINS", owned by Altacore N.V. and more recently a claim against “Rolling Slots”, owned by “GBL Solutions N.V.” This claim is in the same line of the one I already made at the time: Neither "Wazamba", nor "Rabidi N.V", nor "Antillephone N.V." are licensed to operate in my country, Spain. Even so, they allow to select "Spain" in the registration, as well as to validate telephones with the prefix " 34" of Spain and to accept Spanish identification documents. In this case, I claim the total amount of the deposits made, minus the withdrawals, of course. The reason is clear: if "Wazamba" had complied with the legality of both Spain and Curaçao, I could never have deposited money on their platform. Both, "Altacore N.V." and "GBL Solutions N.V.", are owned by the same group than “Rabidi N.V.”: (SMES) Solutions for Management and Employment Support N.V. For this to be clearly understood, that’s my legal claim: -Spain does not appear in the list of prohibited countries, when, according to the legislation of both Spain and the licensing body, "Antillephone N.V.", it should: • It is the responsibility of the licensee to be familiar with the local laws and requirements for the territories which they intend to offer their services. Before reporting such non-compliance, please make sure the license holder is not operating under multiple licenses, allowing the legal operation in the above regions. • It also violates what Law 13/2011 on the regulation of gambling in its title II, article 9 point 4 determines: "The enabling titles granted by other States will not be valid in Spain. Operators recognized by other Member States of the European Economic Area must comply with the requirements and with the processing established by current legislation. I hope you can help me resolve this claim.

I wanted to reach out to you regarding an issue I've been facing with Rabidi N.V., which I believe demonstrates the unfairness and unethical practices of this industry. On September 21st, 2022, I had some success on the online casino Wazamba and won a total of 7925 Euros. However, realizing the potential risks associated with gambling disorders, I decided to contact the support team via chat to request a 3-day break. This break was essential for me to ensure the safe handling of my winnings and to prevent any impulsive losses or further gambling disorder. To provide you with a comprehensive overview of the situation, I have already submitted a complaint to Casino Guru, which is currently pending the regulator's decision. You can find the details of the case and the Complaint ID 50851 in the following link: [EDIT] I urge you to read the thread from [EDIT], as it will give you a better understanding of my predicament. It is evident that I am unable to request self-exclusion due to the terms and conditions in place at that time. These conditions stipulate that, upon self-exclusion, only my last deposit would be refunded, while all winnings would be voided. Unfortunately, I found myself entangled in a similar situation with another project belonging to Rabidi N.V. called Casombie. On the 29th of September, I accumulated winnings totaling 4000 Euros. Once again, my gambling disorder prevented me from self-excluding and within a few days, I lost all the money. The withdrawal process has been delayed, and the casino provides no security measures to safeguard players' funds and prevent further disorder. The same terms and conditions apply here, where I would only be entitled to a refund of my deposited amount, while my winnings would be voided. On October 7th, the management of Rabidi N.V. became aware of my gambling disorder and only self-excluded me from Wazamba. However, despite using the same credentials across all projects under the Rabidi N.V. umbrella, my accounts at Casombie and Casinia remain active. Additionally, I discovered that Bankonbet, which I created a separate account for, also belongs to Rabidi N.V. It is disheartening to see that even with a balance exceeding 50,000 Euros, the same terms and conditions continue to apply. If I were to disclose my gambling disorder, I would only be entitled to a refund of approximately 1,000 Euros, which is truly absurd. I decided to approach this situation wisely and communicated my desire to avoid further temptation and ensure the safe handling of my funds to the customer chat representatives. Unfortunately, they informed me that they could do nothing to assist me. Even contacting my VIP manager at Bankonbet yielded no cooperation. It seems that their main objective is to avoid paying out my winnings and entice me into gambling the money away, knowing full well about my disorder. To make matters worse, as soon as my balance hit 0, my account was promptly banned from their website. I find it perplexing that when my balance was 0, they could easily close my account, as they only needed to pay me 813 Euros for an error made by Evolution and one pending withdrawal. However, when my balance was around 65,000 Euros, suddenly, there were no options available. I would like to draw your attention to the attached chat transcript, where you will find the relevant section marked with a pen marker. In this section, you will see both explicit and indirect requests for support to ensure the safe handling of my funds. Regrettably, no cooperation or assistance was provided by the customer chat representatives. Moreover, despite reaching out to my VIP manager at Bankonbet, I have not received any response. This lack of responsiveness and support only further deepens my concerns. Furthermore, if they are indeed not at fault, why have they modified the terms and conditions? I will provide you with the previous and current versions, where they now offer support for players with gambling disorders. The new terms state that a player can contact customer service via email ([email protected]) to request self-exclusion and account closure. Additionally, it is emphasized that it is the player's responsibility to inform the company of any other accounts he may hold with them and to refrain from opening new accounts. While the company assures that they will make reasonable efforts to prevent the opening of new accounts, the ultimate responsibility lies with the player to ensure that no other accounts are opened. They further state that they are not liable for any potential losses or damages caused by gambling. These changes only serve to highlight the inherent fault within Rabidi N.V., and I can only imagine the plight of other victims who did not receive support despite facing significant losses. In light of these circumstances, I am turning to you for assistance in ensuring that the full amount of 80,174.99 Euros is credited to my bank account and that this case is resolved amicably. Otherwise, my lawyer is prepared to gather the necessary evidence and proceed with legal action, in collaboration with a lawyer from Curaçao. Such an injustice must be brought to light, and I am confident that the truth will prevail. Thank you for your attention to this matter, and I eagerly await your assistance in resolving this issue. Sincerely,

Requested withdrawal 800 eur. Few days later they sent me email that my bank card not accept the money and to send them new bank account in order to pay. I sent them full bank statement. Now they cancelled my withdrawal and asked me to deposit by new bank account and then to request new withdrawal. Please I don't like to deposit and especially using bank account. Please yr assistance. Mthanks.

Good afternoon, I have a problem with Wazamba Casino. My username is [EDIT] and I used this email address to registered there. I tried to send my complaint using your form on the website, but I gave an error message every time I tried to send it. I try to send it via email I hope this is acceptable too. Yesterday my girlfriend registered here also made 2 deposits she lost and she gave up, but I have seen the potencial in the game she played. So I registered too, but we never claimed any bonus or promotions. So I deposited 5-6 times a total amount of 1220000 HUF I lost 860000 HUf then I made my last deposit of 360000 HUF I manage to get an 1200X on the max bet of 2000 HUF so my balance was 2600000 HUF. I tried to make a withdrawal of 100000 HUF because they have a max limit of 200000 HUF every day. Then they closed my account first they said You are trying to log in to the account which is closed upon your request I never had any request. Then today they are saying I breached their terms and conditions. Because me and my girlfriend have an account too. But we never accept any bonus and because she has her own money and I have mine too, we always do separate registrations, we gambling like 8-9 years registered more than 50 casinos and never had any issue with we both have accounts on the same casino. After they closed my account they said that they will give me my last deposit 360000 HUf that is around 25% of my total deposits and also keep my winnings too. I already made a complaint with Askgamblers because I always check their site before we register somewhere and Wazamba has an 8,9 out of 10 ratings.I hope you can sort out this issue, because I am pissed of. If they do not allow to register with 2 accounts on the same address they should warn me before the registration finished or prevent me to register and say like you already have an account with the same address. But they accept my deposits knowing they will win either way, if I lose they keep my money, if I win they can close my account and keep most of my money. I guess they thought I will lose and noone will notice this. But I won quite a lot so they played this unfair card. If you cannot help me please inform me what can I do to get my money back? Should I write to the gambling commision? Big Thanks for the help. I can send evidence I made screenshot of everything. If you need them I'll send them to you.