Wazamba — player complaint #14878, 2026-07-14: withheld payouts
Wazamba: a player complaint filed on 2026-07-14, about withheld payouts, 500 EUR in dispute, status — resolved. Published on Casino Guru. One of 37 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
The player from Spain experienced a delay in withdrawing funds from the casino, having waited for a month without being asked for KYC verification. Despite multiple emails, the casino continued to ignore their requests. We intervened by communicating with the casino and facilitating the verification process, including clarifying the required documents for cryptocurrency deposits. The casino eventually verified the account and agreed to process the withdrawal via the player's preferred cryptocurrency method. The withdrawal of 500 EUR was confirmed as successfully processed and dispatched, and the player marked the complaint as resolved.
