Viggoslots Casino— player complaints: 6 in English

The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 23 Sep 2026 Automatic translation:

Reason: Delayed payment My account was suddenly closed while I still had a positive balance of €60 and a €300 withdrawal pending.It has now been five days since I started contacting their support by email, but I have received no response at all. Since my account has been closed, I no longer have access to the live chat either, leaving me with no way to communicate with the casino.I have not received my €300 withdrawal, and I have no information about what will happen to the €60 remaining in my account. I am very concerned because, after reading many similar complaints from other players, I fear that I may never receive my winnings.I have deposited more than €7,000 at this casino and I simply expect them to honor their obligations by paying my pending withdrawal and returning my remaining account balance.I kindly ask AskGamblers to help me resolve this issue and obtain a response from the casino.

The player from Greece has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet.The player from Greece has requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings haven’t been received yet. Written by JeanCasino Analyst & Complaint Specialist Submitted: 03 Sep 2026 | Resolved : 03 Sep 2026Automatic translation:

= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t

= 0 }).length === 0) { var date = new Date(); date.setTime(date.getTime()+(7*24*60*60*1000)); document.cookie = "restCSSIsCached=true; expires=" + date.toGMTString() + "; path=/"; } } LUX=function(){var n=Math.floor;function t(){return Date.now?Date.now():+new Date}var r,a=t(),e=window.performance||{},i=e.timing||{navigationStart:(null===(r=window.LUX)||void 0===r?void 0:r.ns)||a};function o(){return e.now?n(e.now()):t()-i.navigationStart}(LUX=window.LUX||{}).ac=[],LUX.addData=function(n,t){return LUX.cmd(["addData",n,t])},LUX.cmd=function(n){return LUX.ac.push(n)},LUX.getDebug=function(){return[[a,0,[]]]},LUX.init=function(n){return LUX.cmd(["init",n||o()])},LUX.mark=function(){for(var n=[],t=0;t

Hello, I am a client of one of your casinos, Viggoslots, but I see that the casino manipulates the games and limits the winnings to its advantage. I see on BOOK OF TORO more than € 11,000 of losses before seeing the first bonus, € 9800 in Rise of ra, before seeing a bonus of € 114. € 3650 in metal without bonus, € 3600 in book of Asteck without bonus , 1600 in legion with two bonuses of 10 and 12 €, these are losses every month from 19,000 to 25,000 € and not counting the previous losses of 59,000 € in 6 months without bonus or gains. We suffer from latencies and deco from the moment the scale goes up a bit, the games are no longer accessible during contests and customer service spends its time responding to the same copy / paste [EDIT]. So I contacted the suppliers who all say that it is impossible to see so many losses without return, it's simple for a first collection of € 13,000 I must have lost 59,000, for a second collection of € 11,600 I must have lost € 29,000. There is not a single game that does not require you to lose between € 1,500 to € 3,850 to give its first bonus, which in 100% of cases is less than € 120. In 27 years of playing I have never seen a casino take so much especially at bets of 2 to 5 €. As a result, I contacted Europol and Interpol for investigation, and lodge a complaint there for fraud, fraud, non-compliance with international laws on gambling, illegal practice of agent games in Europe, non-compliance with the Compulsory 84% minimum RTP imposed by law on false advertising, not to mention theft from your customers' illicit means of payment. I have at my disposal all the video transfers showing the limitations and abuses practiced by this casino, I have the attestations of the suppliers who state that such results are impossible and a report created by 4 experts from the International Fraud Commission. I have contacted you several times for intervention, and each time my emails have gone unanswered from you, therefore I fully intend to consider you as an accomplice in the facts and acts alleged against this casino by exertion. Finally I have a list of players (2845) ready to file a complaint too, for the same facts Either Viggoslot Casino partially repays the losses they willfully stole from me, or I initiate the internal audit and gambling clearance procedures, and I initiate the complaints procedure. I also invite you to hire competent employees to take care of customer service, employees who will respect the customer in all respects. You have 24 hours to respond to this email in French. After this time, you will be accountable to the authorities. You are responsible for making this casino play by the rules and stop stealing from its customers. This message will be posted on the forums to show victims of this casino that they can join the long list of complainants if they wish. Dracchus account This email was originally for the Mountberg company not having found their address, I am sending it to you.