JustSpin Casino— player complaints: 7 in English

7 Complaints

0▼ Last 30 days · was 3

3 Unresolved

33.540104628634d Last complaint

34.2 Risk index

$100 Disputed sum

JustSpin Casino: 7 complaints filed in English across 2 platforms, 3 still open, disputed sums $100. Most of them are about withheld payouts (43%). Risk index 34.2. Texts below are the players' own words, as published on the source site; last complaint 2026-09-08.

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What players complain about

Withheld payouts 43% 3

Other 29% 2

Account blocks 14% 1

Verification 14% 1

Status unknown 3 Under review 2 Unresolved 1 Rejected 1

Sources

Casino Guru 4 Trustpilot 3

Complaints by month

Questions and answers

How many complaints are there about JustSpin Casino?

The English-language record holds 7 complaints from 2 platforms, 3 of them without a resolution; 3 carry no status from the platform. The latest one is dated 2026-09-08.

What do players complain about?

Mostly withheld payouts — 43% of cases, then other (29%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 7 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 34.2 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 7

08.09.2026 Casino Guru Withheld payouts Under review

Player's withdrawal is denied.

Player's withdrawal is denied. [Withdrawal] — delayed_pay

08.09.2026 Casino Guru Account blocks Under review

Player’s account has been blocked.

Player’s account has been blocked. [Account] — delayed_pay

08.09.2026 Casino Guru Other Rejected

Player’s gambling losses should be refunded.

Player’s gambling losses should be refunded. [Other] — rejected_other

31.07.2026 Casino Guru Withheld payouts Unresolved

JustSpin Casino - Player's withdrawal is denied.

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10.03.2025 Trustpilot Verification

They make up new problems every day to get my money soon I have waited 1 week! I was confimed and the only thing was my

They make up new problems every day to get my money soon I have waited 1 week! I was confimed and the only thing was my new credit card.. now Tjey ask for a BIC /Swift statement even when my bank explain there is no! Its a viritual credit card ! Scam!! Dont ever try this crap! The worst ever! I have

10.03.2023 Trustpilot Other

SCAMMERS they just take your deposits and keep them!!!!

10.08.2021 Trustpilot Withheld payouts

Don`t get too excited by the shiny yellow and red layout at justspin.com, because again, here is another of those casino

Don`t get too excited by the shiny yellow and red layout at justspin.com, because again, here is another of those casinos where the withdrawals are the biggest issue. I am still waiting for my money after a long verification circus. It seems to take forever from the moment when you send verification

How the risk index is calculated and how complaints are labelled — the method behind this section.