TouchCasino: 7 complaints filed in English across 1 platform. Most of them are about withheld payouts (57%). Texts below are the players' own words, as published on the source site; last complaint 2024-05-26.
The English-language record holds 7 complaints from 1 platform; 7 carry no status from the platform. The latest one is dated 2024-05-26.
What do players complain about?
Mostly withheld payouts — 57% of cases, then account blocks (29%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 7 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.
Complaints 7
26.05.2024TrustpilotWithheld payouts
The don’t pay out. Don’t play here.If you win en whidraw money, they close your account. This is scam.Update:Still nothi
The don’t pay out. Don’t play here.If you win en whidraw money, they close your account. This is scam.Update:Still nothing. Everyday Its another story. They dont want to pay out your money. This site is realy a scam.
27.03.2024TrustpilotWithheld payouts
I made a deposit, it is not into my account, they say it will take 72h to getting through... Very strange! Already had c
I made a deposit, it is not into my account, they say it will take 72h to getting through... Very strange! Already had contacted live support, but they keep saying the same thing, that it is depending on my bank, I've checked it and my bank says that the payment is already been made, and send throug
31.12.2023TrustpilotAccount blocks
they just closed my account while I was playing and I can't log in anymore is this a joke or something unbelievable
they just closed my account while I was playing and I can't log in anymore is this a joke or something unbelievable
28.12.2023TrustpilotAccount blocks
€10k Stolen WinningsWon €12k here, got paid out €2k, then got an email saying " Management has decided to cancel your ac
€10k Stolen WinningsWon €12k here, got paid out €2k, then got an email saying " Management has decided to cancel your account." Won't pay my winnings, nothing more said. No terms said I breached, that was it and now won't reply.Have to take them to court now to recover my money. What a joke
18.11.2023TrustpilotWithheld payouts
I usually don't write reviews but this is pissing me off!I was supposed to receive a refund because of a failed deposit.
I usually don't write reviews but this is pissing me off!I was supposed to receive a refund because of a failed deposit. They told me they will contact the finance department, i have contacted them like more than 10 times already and still nothing after 2 weeks! Stuff the money up your ass man and k
13.11.2023TrustpilotWithheld payouts
They closed my account by mistake but i could not reopen it very strange but i have 200 euro withdraw and 48 euro that's
They closed my account by mistake but i could not reopen it very strange but i have 200 euro withdraw and 48 euro that's need to be refunded. This is still under proces since the 30th of November. It's 14 days later and i contacted them 15 times already and EVERYTIME they say sorry bla bla the relev
28.09.2023TrustpilotBonus terms
Dont play on this casino, i deposit with 150% bonus. I wagering 6000 euro and when i did withdrawal. They cancelled the
Dont play on this casino, i deposit with 150% bonus. I wagering 6000 euro and when i did withdrawal. They cancelled the withdrawal and took my bonus money and now i only have the deposit money.The wagering is bad, you need to wagering the bonus money too. On a 70 euro deposit i needed to wagering 60
