Tipbet — player complaint #62869, 2020-12-09: withheld payouts

Dear Sir/Madam, i hope this finds you well. My complaint is about Tipbet where i have created an account some months ago. At some point, i tried to bet on some events and they said to me that my account is pending for a reason i do not know. this was around first of October. I tried to communicate with them with several emails until now asking why i cannot bet, make deposit or withdraw my money and their asnwer was always the same," your account is pending" without explaining anything. The total amount in my account is 1.012,92 euros. but as i have taken the bonus when i sighned up, i should have bet some specific amount which i did not reach because i cannot obviously. So they say that the withdrawal amount is 344,17 euros. I would like to ask you if you can do something about it and help me withdraw my money which they retain whithout a purpose so long. Best Regards,