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Spinurai — player complaint #68915, 2021-07-28: withheld payouts

Spinurai: a player complaint filed on 2021-07-28, about withheld payouts, status — resolved. Published on LCB.org. One of 21 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2021-07-28 LCB.org Withheld payouts Resolved

RESOLVED: Spinurai no communication and pending withdrawal

I have a pending withdrawal on Spinurai and no communication from their end. Their live chat is down, on the site it states "we are swapping chat system" which is fine but using their support form does not give a confirmation and sending it directly to their support email gives no reply. Withdrawal is on pending much longer then usual and they do not reply to anything and no other way to contact them because their live chat is down for a while now. 

Complaint data

Case number
#68915
Filed
2021-07-28
Status
Resolved
Category
Withheld payouts
Place among complaints about Spinurai
16 of 21 by date, newest first
Source
LCB.org — original ↗
Text
85 words, as published

All 21 English-language complaints about Spinurai — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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