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Spinurai — player complaint #61512, 2022-01-29: withheld payouts

Spinurai: a player complaint filed on 2022-01-29, about withheld payouts, 750 EUR in dispute, status — resolved. Published on CasinoReviews. One of 21 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2022-01-29 CasinoReviews Withheld payouts Resolved

Spinurai - Withdrawal pending

I made a withdrawal 4am on the 24th. Two days after that I got an email that spinurai is shutting down on the 31st. I have contacted the customer service many times and they have not given me any answer other than that the payment team is really busy. It is the 30th now and they have removed the customer service chat. I am a verified player and there should be no issue in the withdrawal. It seems like they are going to shut down the casino and not pay my winnings.

Complaint data

Case number
#61512
Filed
2022-01-29
Status
Resolved
Category
Withheld payouts
Disputed sum
750 EUR
Place among complaints about Spinurai
5 of 21 by date, newest first
Source
CasinoReviews — original ↗
Text
92 words, as published

All 21 English-language complaints about Spinurai — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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