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Spinurai — player complaint #62840, 2020-12-15: account blocks

Spinurai: a player complaint filed on 2020-12-15, about account blocks, status — resolved. Published on CasinoReviews. One of 21 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-12-15 CasinoReviews Resolved

Spinurai - Account locked after withdraw request

I finished my bonus, after that i sent needed documents and they confirmed my account. Then i requested a withdraw, after that they suddenly locked my account and told me that i abused a bonus or something like that. I tried to ask for more information or some proof of that because i didn't break any rules. They told me that they don't have to show any proof or even the reason why my account got locked. Surely they can't do that?

Complaint data

Case number
#62840
Filed
2020-12-15
Status
Resolved
Category
Account blocks
Place among complaints about Spinurai
21 of 21 by date, newest first
Source
CasinoReviews — original ↗
Text
82 words, as published

All 21 English-language complaints about Spinurai — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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