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Spinurai — player complaint #62007, 2021-08-03: account blocks

Spinurai: a player complaint filed on 2021-08-03, about account blocks, status — resolved. Published on CasinoReviews. One of 21 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2021-08-03 CasinoReviews Resolved

Spinurai - not paying winnings

Spinurai has disabled my account and has not paid my winnings. I have tried to contact them trough email and support chat but they have been really unresponsive regarding my situation, so far i have only managed to get the same old copied text "Log out and clear browser cache etc" wich clearly is not a solution for my case. After that the support stops listening to me and closes the chat before i have time to retaliate.

Complaint data

Case number
#62007
Filed
2021-08-03
Status
Resolved
Category
Account blocks
Place among complaints about Spinurai
14 of 21 by date, newest first
Source
CasinoReviews — original ↗
Text
78 words, as published

All 21 English-language complaints about Spinurai — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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