Spinurai — player complaint #62426, 2021-03-24: verification

I created account at Spinurai.com February 11th. I deposited 2000 NOK for the welcome bonus, wagered it, and attempted withdrawal of 20 687 NOK the same day. The withdrawal was cancelled because I needed to send documents. I sent them proof of ID, adress and of deposit (e-wallet). On feb 15th my documents were approved and I attempted withdrawal again. Later the same day I got a strange e-mail that could only be from Spinurai, but looked more like som spam since it did not say anywhere that this actually was from Spinurai. Since I was insecure of how to provide this document I just emailed it to [email protected]. On the 19th February I still had not recieved any answer so I turned to chat. I was then asked to reply to that shady email with the document, which I did. When that was done they asked for more documents (Selfie ID, with note). I provided this later the same day. Even later the same day I went to chat to see if they got the document and to make sure all was good for my withdrawal. They then asked for another document that I feel really offended about - the same document as above, but me blinking with my right eye. I felt that I sent all the documents this casino needed to verify my identity, so I hesitated sending. I asked if they could guarantee that this was the last document I needed to send, but they just said that they could ask me for additional documents at any time. I just felt harrased. On March 4th I decided to send them the new document anyways, so I did. I turned to live chat again and after the document was verified I was asked to send new documents showing proof of deposit to Spinurai and how my Ecopayz account was funded. I had some winnings on another casino the day before the deposit to Spinurai (from MrGreen) and that was the money I used for depositing at Spinurai. So I sent them proof of the withdrawal from that casino and also the proof of deposit to Spinurai. I sent both screen and PDF. The only feedback I got from Spinurai after sending these documents is that they are replying me asking for the same documents again. I don't have any payslips or some sold property or anything. I just have these winnings from the other casino to show, but surely I am allowed to play at Spinurai even though I don't have a job? I had no faith that they will ever send me my winnings. They will just keep asking for document after document until I give up.This process is just ridiculous from the casino. Surely the casino can't do this to me anymore? With the documents I already provided they have more than enough to verify me and send me my winnings. Please help me out here. I am e-mailing all documents I have sent them and also parts from the e-mail conversation. Best regards