SpinIt — player complaint #65369, 2019-01-17: verification
SpinIt: a player complaint filed on 2019-01-17, about verification, 1,363 GBP in dispute, status — resolved. Published on CasinoReviews. One of 35 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Hi, i have an on going issue with Spinit casino. I have had a withdrawal in pending status for quite some time now for £1362.60.
At first they requested i send the usual documents for verification purposes. I sent my driving licence, bank statement and photos of my payment card i used.
They then requested for a photo of me holding my driving licence which i have also sent.
My problem is they are now asking for a notarozed copy of my driving licence which i think is unnecesary as i have already sent all the previous documents required.
I find it unreasonable they expect me to find time to book an appointment and pay a notary to do this.
I have emailed their complaints department as i feel this could be a stalling technique to delay my withdrawal but seemed to get a cut and paste response how they will close of suspend my account if i don't provide this.
Any help would be great.
Thank you
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