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Spinia — player complaint #64943, 2019-06-19: account blocks

Spinia: a player complaint filed on 2019-06-19, about account blocks, status — rejected. Published on CasinoReviews. One of 84 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2019-06-19 CasinoReviews Rejected

Spinia - casino account lockout

Today I have a casino account blocked due to the fact that my account has duplicates. Over the past few months I have been making a lot of deposits and I had two withdrawals. There were no complaints before. Today, when I requested a withdrawal, they blocked my account and refused to even return the deposit. The support service did not respond readily and rudely. There is no evidence that I have a duplicate account in this casino. it's just not there and it's not true. I would like the casino to return all my deposits for all the time, minus the payment system commission and deduct my two withdrawals! The casino behaved extremely not pleasantly, rudely and without responsibly. I refused to provide any information and evidence of the reasons for blocking

Complaint data

Case number
#64943
Filed
2019-06-19
Status
Rejected
Category
Account blocks
Place among complaints about Spinia
73 of 84 by date, newest first
Source
CasinoReviews — original ↗
Text
133 words, as published

All 84 English-language complaints about Spinia — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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