Spinbara Casino: 32 complaints filed in English across 2 platforms, 4 still open, disputed sums €25,470 · $400 and 1 more currency. Most of them are about withheld payouts (44%). Risk index 49.5. Texts below are the players' own words, as published on the source site; last complaint 2026-09-02.
Status unknown 18
Closed, no outcome 6
Resolved 4
Unresolved 4
Sources
Trustpilot 17Casino Guru 15
Complaints by month
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Questions and answers
How many complaints are there about Spinbara Casino?
The English-language record holds 32 complaints from 2 platforms, 4 of them without a resolution; 18 carry no status from the platform. The latest one is dated 2026-09-02.
Does Spinbara Casino resolve complaints?
Of 14 complaints where the platform recorded a status, 29% were resolved, 29% remain open and 0% were rejected as groundless, 43% were closed without an outcome. Withheld payouts account for 57% of them.
What do players complain about?
Mostly withheld payouts — 44% of cases, then other (31%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 32 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 49.5 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 32
24.04.2026TrustpilotWithheld payouts
You will win money, but you won't be able to withdraw it. I won big, and wasn't able to withdraw it. I also won a bo
You will win money, but you won't be able to withdraw it. I won big, and wasn't able to withdraw it. I also won a bonus on a wheel of $2400 and I had a screen shot of it. and they wouldn't credit it to my account. They needed me to show all the information that should have shown on their site i
24.04.2026TrustpilotAccount blocks
Firstly, it was all good, payouts up to few hundred euros but then I apparently won too much. This happened to my brothe
Firstly, it was all good, payouts up to few hundred euros but then I apparently won too much. This happened to my brother and my friend who both won 2000 and 5000 euros. The accounts were disabled immediatelly and the verification was required.Shouldn't be a problem because the casino says it can ta
16.04.2026TrustpilotOther
Totally criminal casino.I ask my account closure many times by email and chat supportIts closed once but re-open after f
Totally criminal casino.I ask my account closure many times by email and chat supportIts closed once but re-open after few days.Now they dont answer email anymore and wait if i deposit more.Nevee do this rogue casino.
10.04.2026TrustpilotWithheld payouts
Spinbara Casino is delaying my withdrawals for over 20 days.I requested three withdrawals (€500 each) on March 22, 23, a
Spinbara Casino is delaying my withdrawals for over 20 days.I requested three withdrawals (€500 each) on March 22, 23, and 24. Until now, I have not received any money.Support has completely stopped responding to my messages.This is very concerning and unprofessional. I would strongly advise others
07.04.2026TrustpilotOther
Everyone needs to figure out what to do with this online casino or this cooperation. They should be operating if they're
Everyone needs to figure out what to do with this online casino or this cooperation. They should be operating if they're frauding people online. This should be brought to some authority's attention. They shouldn't be licensed and there should be a lawsuit against them and it's going to happen
06.04.2026TrustpilotBonus terms
Right. Play online slots for fun. Conservative with stake etc. Yesterday, just tootling along,got free spins, and the
Right. Play online slots for fun. Conservative with stake etc. Yesterday, just tootling along,got free spins, and then everything went mental, ended up with a balance of over 5000 euro.wow. Then spent hours online chat trying to find out how to withdraw. Kept getting told i had an active bonu
20.03.2026TrustpilotWithheld payouts
this platform is so sad ! takes up to 3 days + to be able to withdraw your own cash. they must have forgotten they not
this platform is so sad ! takes up to 3 days + to be able to withdraw your own cash. they must have forgotten they not in a circus very poor service
07.03.2026TrustpilotOther
I deposited 25 euros via paysafe and the money has not been added on my account balance until now and they passed 15 hou
I deposited 25 euros via paysafe and the money has not been added on my account balance until now and they passed 15 hours and they tell me on the chat that is a technichal error so they deserve 1 star review never play
19.02.2026TrustpilotWithheld payouts
They Are cooworking with Play id and the other casinos on Play id which will never let u withraw ur money
They Are cooworking with Play id and the other casinos on Play id which will never let u withraw ur money
18.02.2026TrustpilotWithheld payouts
A withdrawal of just €100 and after 5 full days it is still “pending”.If this is how they handle such a small amount, I
A withdrawal of just €100 and after 5 full days it is still “pending”.If this is how they handle such a small amount, I don’t even want to imagine what happens with larger winnings.Customer support is an absolute joke. You only receive automated, copy-paste responses with zero substance, zero accoun
16.02.2026TrustpilotOther
My experience with Spinbara Casino has been extremely frustrating.First of all, the withdrawal limits are very low, whic
My experience with Spinbara Casino has been extremely frustrating.First of all, the withdrawal limits are very low, which makes it difficult to access your winnings in a reasonable timeframe. This already creates inconvenience for players who expect smoother transactions.Customer support is another
23.01.2026TrustpilotOther
Well you can’t login because the site doesn’t have a Secure connection, and it’s saying it could be being could be being
Well you can’t login because the site doesn’t have a Secure connection, and it’s saying it could be being could be being Mirrored by a hacker and could take all your data such as Passwords credit cards etc. I’ve got deposited money in there and I can’t get it back. It’s Dud
