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Spin Station — player complaint #63080, 2020-10-21: withheld payouts

Spin Station: a player complaint filed on 2020-10-21, about withheld payouts, status — resolved. Published on CasinoReviews. One of 14 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-10-21 CasinoReviews Withheld payouts Resolved

Spin Station - Delayed payment

I register and play this casino first time 9.9.2020. I took their first deposit bonus and succesfully wager that and I have 3067 euro balance. After that I succesfully verified my account, but then the problems starts. I´ve been waiting my withdrawal over a month now and all they said to me is that they have security check going on. I understand that they are doing some security check, but over a month is unreasonable time. I haven´t break any of their rules or nothing like that, so I don´t really know what to do anymore. I hope you can help me with this.

Complaint data

Case number
#63080
Filed
2020-10-21
Status
Resolved
Category
Withheld payouts
Place among complaints about Spin Station
3 of 14 by date, newest first
Source
CasinoReviews — original ↗
Text
104 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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