Spela — player complaint #63834, 2020-04-23: withheld payouts
Spela: a player complaint filed on 2020-04-23, about withheld payouts, 647 GBP in dispute, status — resolved. Published on CasinoReviews. One of 11 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
On Monday 30th March I tried to withdraw £647 from Spela. They asked for verification documents before I could withdraw so I sent these the same day. I've had no response from them since. I've contacted their live chat two or three times and had the same answer, that the relevant team was checking the documents and would be in touch via email.