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Spela — player complaint #63442, 2020-07-22: withheld payouts

Spela: a player complaint filed on 2020-07-22, about withheld payouts, status — resolved. Published on CasinoReviews. One of 11 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2020-07-22 CasinoReviews Withheld payouts Resolved

Spela - Pending withdrawal

I have emailed all kyc over a month ago. Live chat have escalated 4 times now and still no reply. I have send selfies selfies holding a piece of paper signed dated with username. Maling no progress with my withdrawal.

Complaint data

Case number
#63442
Filed
2020-07-22
Status
Resolved
Category
Withheld payouts
Place among complaints about Spela
5 of 11 by date, newest first
Source
CasinoReviews — original ↗
Text
40 words, as published

The summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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