Slottica— player complaints: 21 in English

Slottica Casino canceled my PLN 1,500 withdrawal due to a single bet of PLN 10, even though I had an active bonus with a limit of PLN 9. This bet did not win. Despite this, they canceled the entire withdrawal and removed the funds from the account. No warning, no automatic limit in the system, no se

My experience with Slottica Casino was extremely disappointing. After winning over 50,000 PLN, my entire winnings were confiscated due to an alleged violation of the maximum bet rule during an active bonus – even though I manually canceled the bonus before continuing to play with my own funds!I rece

Kindly Please give attention here,I am giving this review regarding an unfair and distressing experience I’ve had with Slottica Online Casino.I had been playing on Slottica for over five months without any issues. Recently, I requested a withdrawal of my winnings totaling ₹21,500. As per procedure,

I made account on slottica casino on 28 nov made deposit of 1600+500 and won around 11k, it was won using real money and not any bonus, so i requested withdrawal and asked for my documents, i provided my aadhar card front bank, selfie and my bank passbook photo, i even received an email that my docu

I withdraw 14000 and company my kyc. Ofter few days. They sad me you have 3 account but I have one account. I request please don't deposit in slottica it is totally fake and froud company please don't waste your money in these company . They don't even compete your withdraw

I have 610 usd stuck there they didnt let me withdrawal i know i wont get it but i want to people bw aware of tgis scam casino

My story started out amazing. I made a deposit of only €25 and around 5 hours later I had €15000 on the account! How awesome is that!?When I was going to withdraw my money they first wouldn't let me. There was always something in the KYC process they were not satisfied with. When they finally accept

Hello! 10th april 2023 - i won one of the pragmatic drops n wins tournaments and placed 1st place with 80.000 rub (1.000$) At that day i send an e-mail to support with screenshot and a question "when this prize will be at my account?" And after that i recieved that i must wait 72 hours. After 72 hours i recieved several answers from them: 1) its a fault of pragmatic, they dont give money; 2) they send request to provider and wait for respond; 3) wait wait wait Right now its 11 days after i finished tournament and answer still wait. But wait what i dont undestand, because they even didnt give any proof that thay sent a question to provider! Need help, thank you

I deposit money on 7th April money deducted from account but they not added amount in game account fraud application i suggest u dont put money on it

Hello, I am a mother of two beautiful babies and in my free time I like to relax and play slots only(poker, roulette, live I don't understand, no playing), to escape from the daily hustle and bustle. Someone is watching TV shows - and I like to play a little. But as it turned out, winning can bring not only joy, but also: sleepless nights, spoiled nerves, disappointment from your favorite leisure and loss of confidence in the world of online casinos.I have heard about the forum, but I have never used it practically, only as a guest.Something happened that I rarely read or hear about, and I don't know where to turn in such a situation except for you.I have been playing at Slottica Casino for a long time - verification, deposits from 1 to 4 thousand. The biggest withdrawal was 45000rub.the maximum bet size for wagering the bonus is 150 rubles ($ 1.94).On February 19th, it was my birthday, and they gave me free spins. On February 20th, I won 51520 rubles (673$)from the free spins. The wagering requirement was 45, and I had to wager more than two and a half million rubles in my currency😱. I played and took screenshots of my wins (there were many screenshots).During the game, there was a moment when my balance was around 90,000 rubles(1175$): in the PlaynGo slot Legacy of Dead, I tried to place a bet of 200 or 300 (around that amount). But a message popped up saying that the bet limit was exceeded. I clicked "OK" and it refreshed, and I was back in the slot with no winnings added or deducted from my balance. II got it that the bet for wagering was only 150 rubles(1.96 $). That's why the spin wouldn't work - I couldn't make any more bets at that level. I reduced the bet back to the correct amount, played a little more, and then left the slot.I played for a long time on other slots and had 142,000 rubles in my balance in the Pragmatic provider, completely forgetting that buying a bonus is a kind of bet. I bought a bonus game in Book of Golden Sands for 9,000 rubles, which gave me 50,500 rubles.I remembered about the max bet and went to the support chat to explain that I forgot that buying games is not allowed ( PlaynGo, which automatically limited me, this provider: Pragmatic allowed me to buy the game and did not restrict me.!). I told them that I had made a mistake and asked what to do now?because I thought that now they would tell me to finish the game session and not waste my time. this win was insignificant compared to the turnover... They calmed me down and said that it was okay, but not to violate the rules again.Anyway, my balance slowly grew, and then the PlaynGo slot(I call him - Frogs )gave me 388,800 rubles with a bet of 150 rubles!!! 😱 I was in shock. My balance became more than 750,000 rubles(9800$) (screenshot).I played for a long time, almost didn't sleep, and my eyes hurt. My balance became 668,748 rubles(8 731,54$).I went to the support chat to find out how to withdraw. They told me to create a request for 100,000 rubles (1305,65$)in electronic wallet within 36 hours.I created the first request after about 30 hours, but it was canceled said that I needed to verify my electronic wallet account, which I had deposited from a long time ago, too. I verified my Piastrix wallet account and asked if I had to wait another 36 hours. They said yes, so I created another request for 100,000 rubles in Piastrix wallet.And , on February 25th, when there were only 8 hours left until the end of the 36-hour period, I discovered that the entire amount was missing from my account, and the withdrawal was canceled, with an email explaining that they found bets that exceeded the allowable values for wagering the bonus !!!! ❓❓❓ I went to the chat and asked what bets exceeded the bonus wagering? I had already asked you when I bought the game from Pragmatic, and you said that it was okay, just don't do it again. And there was only one case with Legacy that limited me, automatically spinning and refreshing me. ❗ I wrote while crying tears***In general, the casino decided not to pay out my winnings and referred at first to supposedly exceeded bets PlaynGo.Pragmatic bonus i buy not on purposeand they allowed it, with the condition not to repeat such actions (such a huge turnover of bets - the wagering requirement. I did it!) They canceled my withdrawal for the first time, invented verification for Piastrix, and then canceled it again, citing exceeded bets in Legacy of Dead when the slot limited me and refreshed me! now, after my successful wagering of the bonus, they pretend as if there was no my contact to the support service regarding the accidental purchase of the bonus round. And they say that it was because of the purchase of the bonus round that my winnings were written off.I want to note- which did not affect the bonus wagering process in any way, since my balance did not fall below ~90 K. I was allowed to continue the game (they didn't think I could win) and told not to make detailed mistakes in the future.They don't want to pay out such a big win from a no-deposit bonus. This is my first and probably last big win in a casino 😭. I was counting on it so much... now, after my successful wagering of the bonus, they pretend as if there was no my contact to the support service regarding the accidental purchase of the bonus round. And they say that it was because of the purchase of the bonus round that my winnings were written off,although before that they referred to something completely different (PlaynGo).  I want to note- which did not affect the bonus wagering process in any way, since my balance did not fall below ~90 K. I was allowed to continue the game (they didn't think I could win) and told not to make detailed mistakes in the future. I ask for your help, dear friends, to restore justice and get me my honest winnings.I previously created a complaint about their actions [EDIT] on another forum, but their representative did not even appear there. My faith in online gambling: Shattered/destroyed!The Curaçao license means nothing, does not protect ordinary players in any way!I ask you for help, get my winnings 668,748 rubles. ($8731.54) ! These actions of the casino are classified as [EDIT] of funds from the client's accounts. I apologize for my English, there may be typos. if you have any questions, ask them - I will be happy to answer. There are many screenshots. P.S. When, I accidentally bought a bonus round. At the same moment I went to the support service and explained the whole situation. The support operator assured me that: "everything is fine, don't worry, just don't break the rules in the future," they said. and I played for two days and two nights after that, trying to win back this bonus wager. (I didn't sleep practically). they could write off the winnings received as a result of the purchase of the bonus round or tell me to stop and not continue the game---as this is pointless. But after all, they allowed the game to continue and promised that there would be no problems due to one random time with the purchase of a bonus round.(there is a screenshot) . The operator, there in the support chat, consulted with someone, and then gave me an answer. So that I can play on and not worry.

This Casino is a SCAM!!! Just play at Rollbit or Stake.

You can make a deposit..you can play games ..you will win or lose ..but never you can withdrawal the money ..fake casinos that looting people's money . It's been 10 days still the money is not credited ...

scam casino and sportsbook. they make anything possible you can't withdraw. made 2 deposits and have 130 euros there. limited me almost to zero when I won the first bet so I can't fill the x3 rollover for the deposit. I made small bets and reached the rollover requirement. then my account wasn't abl

I have been unable to withdraw at this casino for over year. The only way I can now withdraw is using the "jeton wallet". But in order to withdraw via another method, one must make a deposit with that ewallet. Support does not reply to my emails, and I can't find a way to withdraw. Can you help

Hi, I'm having trouble verifying my Slottica Casino account for withdrawal!! :( I have 1,507.50 EUR stuck in my Slottica account for the past 2 years. This money has been sitting there this whole time..what do i do? I need help please and thank you!!

If you plan to play at Slottica, better don't. Your deposits will be gone from your bank, but never added to your balance. Support is useless, so don't count on it with anything. They will only say "thank you for your patience"

I made 175eur deposit in november, I won 1000eur betting sports in few days then I got call from them my account is getting frozen for 75days due investigation, after 75days they counted my bets as 1x, they changed the reason of this 3 times!! after a long conversation with account manager he said t

I will try keep this short. I am fully verified and all withdrawl methods are fully verified. Basically all withdrawl methods are being rejected. First was MasterCard my deposit method, the withdrawls cancelled they said use jeton, I explained I can't use jeton as they do not allow bank withdrawls to Irish customers as of yet. They said use perfect money, so I did got a 4 withdrawls of 500e each and now all of a sudden perfect money is not working and to use bitcoin, I have used bitcoin and they reject this also...so I am stuck in limbo with these ridiculous delay tactics in the hope I spend the funds in which I won't. Your help would be greatly appreciated.

During the game the danger zone turned black screen, you could only see the numbers of the winning bet, after exiting the game, no win or history of the bet, the service claims that there was no error and that you need a screen to start the action, which you know is not there ...

Hi there Slottica failed to deliver the majority of there so called promo deals they clearly lured me in with.firstly there software fails to erase bonuses when clearly theres no bonus left so it should be erased but no they continue to enforce gaming restrictions and bonus restrictions without you knowing and you suffer as you dont recieve your bonuses as they say after the deposits have been made your prior bonus is still in effect....?How when you have lost it ?Also They didnt add 50 fs on sign up I had to hound them through JIms affiliates they also didnt add key bonuses as 2nd and third deposits they then used there languagew barrier to basically fob me off and deny the friday 30% cashback bonus i deposited $800 euros to take advantage of.Im sick and tired of these people dangling carrots then ripping them away after they take all my money.Its very infuriating when you have spent laviciously in there establishment I would go further to say its the ultimate insult when you have cheeky smug chat operators who do nothing at all to help you when they say straight away im going to help you.I shouldnt have to go to an affiliates account manager or go to these lengths to have my money and bonuses added it should be dealt with in house and swiftly and fairly.Overall these people and there casino and gaming experience was horrible and extremely down percentage wise on the game win ratio...I even beg to say that some people are using cracked softwares and games.I just want what they advertised 30% cashback my welcome bonuses added properly due to there software and setup failing customers by stalling the closing of old bomuses and still having their restrictions in place....and by having the absolute most unhelpful customer support in the universe.Pay up Slottica!!!