Slotimo Casino— player complaints: 14 in English

The player from Germany made a SEPA deposit of 150.00 EUR on 20.06.2026, which successfully left his bank account but was not credited to his casino account. Despite providing official bank statements as evidence, the casino support and his VIP manager were unresponsive and refused to credit the funds. We tried repeatedly to contact the casino, but no cooperation was received, so the complaint was marked as unresolved. This was done because the casino did not respond and the issue could not be verified or resolved without its input.

I would like to share my experience with Slotimo Casino to warn other players.I won approximately 77 million HUF while playing at Slotimo Casino. After requesting a withdrawal, the casino accused me of having a duplicate account and confiscated all of my winnings. However, they did not provide any c

Subject: Complaint Against Slotimo Casino I am submitting a complaint regarding my case with Slotimo Casino. I won approximately 77 million HUF, but Slotimo confiscated my winnings and accused me of having duplicate accounts. However, they did not provide any verifiable evidence to support these accusations. I filed a complaint with Casino Guru, and after investigating the case, Casino Guru stated that Slotimo failed to provide sufficient and verifiable proof for the alleged duplicate accounts. As a result, the complaint was closed as unresolved, and negative black points were assigned to the casino. I strongly believe that my winnings were unfairly confiscated and that the casino has not justified its decision with credible evidence. Therefore, I respectfully request that this matter be independently reviewed and that Slotimo be required to provide proper proof supporting its allegations or to pay my withheld winnings. Thank you for your attention to this matter.

They asked me for KYC for 3 times even though nothing changed after the last withdraw. I wrote them 5 times, not even care to reply. Asked the live chat if they can look up my case, said ask the KYC support for more. How if they don’t say anything. Useless sh*t site, stay away from them.

I'm constantly trying to close to my account and this shi* cassino doesn't close it. I explained that u have gambling issues and i sent several email to costume service like they told me to do and nothing happen have been more than a year. So obviously they're not professional you cant trust it sta

I wouldn't bother with this lot infact I didn't bother. I applied through a promo which when claimed brought me to a registration page,sounds iffy I know but I trusted it and continued to register. I then continued to live chat as the prize I claimed almost €600 could not be located.the live chat a

13.000 dkk deposits this month, i guess this site finally went to scamming their users.no specials for people being active alot, just the general 100% bonus you have to wager 200 times before being able to withdraw anything..time to find a different site i guess

Explained several times I've a gambling addiction and told them to close my account they asked for proof of id and address yet never asked when I was depositing. There is no responsibility gambling tools on this site. Awful customer service

Its impossible to close your account, eventhough I have written many times to the proper procedures. They are full of crap, when they attend to Care about gambling addiction. I have lost over 5000 dk, while I have waited to get my account closed. Greedy greedy low life People, who thrives on people’

Total ripoff they only after your money no winnings at all if I could I’ll give them o stars AVOID THIS SITE👎

Disgusting lack of service.Robot chat keeps repeating nonsense and +10 emails have not been replied. Stopped a money transfer as it was to be paid to a jeans store.This site is a fraud and a scam. Stay away

UPDATE ON PREVIOUS ISSSUE: They took away my 500 and made it 100 euro now, the 500 that was already in the "usual balance". I have been trying to withdraw my money without success, then they said they would add direct bank transfer, now they added it but I log in and it says "Bonus Manipulation" ha

they close your cash in bets as soon as the match starts and when you write to live support you get a story that there are technical problems.I played a system with the same matches on unibet and bet365 as well as at a danish betting site and they are all open for cashin but not at slotimo.you are j

0 stars for stealing peoples money.. never play inside here!!!! Its a scam site .. when you make a deposit your money is gone and you never gonna see Them agianAnd its only bots the support!!!! Dont play here!!!