Slot Wolf - Payment Problems
I play for a long time at the site slotwolf.
A few weeks ago I win 37k at a slot.
I was happy and wanted to cash out and than the problems begann.
They tell me I can't cash out now I can cash out 3k a day and 10k a week and 20k a month.
What is that I have to wait 2 month to cash out?
In my opinion cash out once and the money is on your bank. This ist real seriös casino!
One day later I had my win, slotwolf send me new AGBs or terms and conditions, there are stands that a player at Germany don't allowed to play with more that 1euro the spin! This is German law at 1.7.21.
In this news conditions stand that if a player win more than 15k, they can cash out more than the limit is. They can cash out mecin a one day, but they won't!
I sign this AGBs
Slotwolf send me an mail where they promise me if I play my win I will get a cashback of 20 procent.
I never get this cash back and my account is deactivated.
I lose all my win with 50 Euro a spin.
The slots wasn't deaktiveted at high bets!
Wehre are the players protect?
The next problem with this site are I wanted my documents about my payments and activities at the site.
They don't send me it, I asked 10 times, they lie, they don't answer, they won't give me my datas.
Because they now that this is the proof.
This site have make many mistakes to me.
I can play I can pay but if I win, cash out I have to wait 2 month?
Who can help me?
Everybody see that [EDIT], they make millions and if you win the use strategy that you lose.
Please help me
