Rooster Bet Casino— player complaints: 20 in English

20 Complaints

0▼ Last 30 days · was 1

0 Unresolved

53.404473536181d Last complaint

18.7 Risk index

10,500 CAD · $850 Disputed sums

Rooster Bet Casino: 20 complaints filed in English across 2 platforms, disputed sums 10,500 CAD · $850. Most of them are about withheld payouts (40%). Risk index 18.7. Texts below are the players' own words, as published on the source site; last complaint 2026-08-19.

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What players complain about

Withheld payouts 40% 8

Account blocks 30% 6

Bonus terms 15% 3

Other 10% 2

Game fairness 5% 1

Status unknown 17 Closed, no outcome 2 Rejected 1

Sources

Trustpilot 16 Casino Guru 4

Complaints by month

Questions and answers

How many complaints are there about Rooster Bet Casino?

The English-language record holds 20 complaints from 2 platforms; 17 carry no status from the platform. The latest one is dated 2026-08-19.

What do players complain about?

Mostly withheld payouts — 40% of cases, then account blocks (30%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 20 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 18.7 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 20

19.08.2026 Trustpilot Withheld payouts

Mera paisa nahi nikal raha hai aur 700 rs maang raha hai ye fraud hai

06.08.2026 Casino Guru Withheld payouts Closed, no outcome

Rooster Bet Casino - Player believes that their withdrawal has been delayed.

The player from Alberta had requested a withdrawal less than two weeks before submitting this complaint. Their money had not been received yet. We initially advised him to wait for the standard processing period and cooperate with the casino, as delays could be caused by KYC or a high volume of withdrawal requests. The casino then said it could not identify his account and asked for his username/player ID and registered email address. Because he did not respond to our messages and reminders, we were closing the complaint for now due to lack of cooperation and inability to continue the investigation.

06.08.2026 Casino Guru Account blocks Closed, no outcome

Rooster Bet Casino - Player's account is closed without explanation.

The player from Finland faced account closure at Rooster.bet after winning €3,900 and triggering bonus features in several games. He requested the operator either to reopen his account or complete the unfinished features but received no resolution. The player confirmed he completed the wagering requirements and played the bonus features with his real balance, but his account was closed before finishing several bonus rounds. The casino stated all bonus features were completed with no additional winnings generated. Based on evidence from the casino confirming no outstanding winnings from the bonus rounds, the complaint was rejected by the Complaints Team.

06.08.2026 Casino Guru Account blocks

Rooster Bet Casino - Player's account has been closed.

The player from New Zealand had their account disabled shortly after a deposit was successfully made and is seeking a return of their funds.The player from New Zealand had their account disabled shortly after a deposit was successfully made and is seeking a return of their funds. Written by KarlaCasino Analyst & Complaint Specialist Submitted: 06 Aug 2026 Automatic translation:

27.07.2026 Casino Guru Account blocks Rejected

Rooster Bet Casino - Player's account has been closed and seeks clarification.

The player from Germany was facing issues with account deletion at Roosterbet and alleged that the casino requested excessive and sometimes impossible documentation for verification purposes. After providing the required documents, his account was deleted without a valid explanation, and he was requesting clarification on the deletion and the status of his personal data under GDPR. We asked whether any real-money balance remained, and he confirmed that there was none. Since no winnings were left in the account and the remaining request concerned GDPR/data deletion, which was outside our scope, the complaint was closed as rejected and he was advised to contact the relevant data protection authority.

18.07.2026 Trustpilot Other

I have made multiple complaints all via email all to be un answered and ignored. Do not use this website as their custom

I have made multiple complaints all via email all to be un answered and ignored. Do not use this website as their customer service is non existent.

18.06.2026 Trustpilot Withheld payouts

update 20-62026tried cashing out via krypto..still cancelledstay away!hillarious they wont withdraw my 300 euros..click

update 20-62026tried cashing out via krypto..still cancelledstay away!hillarious they wont withdraw my 300 euros..click like if recognize the pattern:you withdraw via bank wire -they cancellthey ask you to use another methos.great i used mifinityguess what happens: they cancelled the withdrawaland

13.06.2026 Trustpilot Game fairness

Fake and not legal casino It's just for losing money and time I Lost more than 5000$ and no win any thing. Don't trust t

Fake and not legal casino It's just for losing money and time I Lost more than 5000$ and no win any thing. Don't trust them they are mafia stole money and your information via this website.

25.05.2026 Trustpilot Withheld payouts

STAY AWAY!!! Live support is not helpfull at all. They say they are doing their best to process withdrawal the quickest

STAY AWAY!!! Live support is not helpfull at all. They say they are doing their best to process withdrawal the quickest possible BUT they wont process it until 72 has passed! They will also cancel your withdrawal 1-2 times after 24h for the 72h to start again. I do not reccomand, sketchy casino .

06.04.2026 Trustpilot Bonus terms

I wouldn't even give a star if I could! They are the worse, scammers! They lure people in getting bonuses and when the w

I wouldn't even give a star if I could! They are the worse, scammers! They lure people in getting bonuses and when the wagering is done, winnings are confiscated. I lost 30000 EUROS, I swear to god! They told me I bet over the limit! Gameplay is only shown last 50 bets, they don't display the terms

31.03.2026 Trustpilot Bonus terms

Deliberate confusion when attempting to get bonus’s. I received 50 free spins on my second deposit but to get it I had t

Deliberate confusion when attempting to get bonus’s. I received 50 free spins on my second deposit but to get it I had to plead with cs when I should’ve got it automatically. From 50 spins I had 1 (one) spin that won money and that was 15cents. One spin for fifteen cents from 50 spins. If that doesn

27.03.2026 Trustpilot Account blocks

Stay away from Roosterbet. This site is not trustworthy.I opened an account on March 24, verified it, deposited, and rec

Stay away from Roosterbet. This site is not trustworthy.I opened an account on March 24, verified it, deposited, and received a free bet. As soon as I requested a withdrawal, my account was suddenly closed around 17:00 the same day and I was told to send my crypto details just to get my deposit back

26.02.2026 Trustpilot Withheld payouts

Rooster Bet is a jackshit scam. My buddy depo’d $500 and ran it up to $35,000 on Blackjack. When he went to withdraw his

Rooster Bet is a jackshit scam. My buddy depo’d $500 and ran it up to $35,000 on Blackjack. When he went to withdraw his winnings the dog shit rooster bet service team said they couldn’t wire him the money but they would etransfer him 3k a day until it was paid. After 4 days of no withdrawal they ma

22.02.2026 Trustpilot Withheld payouts

2026 and it takes 3 days and counting for a withdrawal . Looks like Rooster doesn’t want customers. A tried and trusted

2026 and it takes 3 days and counting for a withdrawal . Looks like Rooster doesn’t want customers. A tried and trusted method so they are holding it for a long as they can. Possibly in the hope that some idiots will reverse the WD. When you pay out I will close my account you fools.

21.02.2026 Trustpilot Account blocks

Acdount closed with no reason, maybe winning too much? Though the account is closed to playing online games, sending cas

Acdount closed with no reason, maybe winning too much? Though the account is closed to playing online games, sending cash to your account is still possible.

17.01.2026 Trustpilot Bonus terms

Ive inquired trhee times over the last 2 weeks about how much i must wager before i can withdraw. Support refuses to ans

Ive inquired trhee times over the last 2 weeks about how much i must wager before i can withdraw. Support refuses to answer, and keeps telling me they will escalate it. After three weeks im close to giving up.Add to that: No freebet or bonus you receive will work, before you talk to livechat for atl

04.01.2026 Trustpilot Withheld payouts

I won money on the platform, I supplied all the correct documents. They refused to pay out on my win. They are a shower

I won money on the platform, I supplied all the correct documents. They refused to pay out on my win. They are a shower of thieves! Do not use this site, You have been warned! You can't get in touch with the customer service. When you win they will not pay out. Never again will I play amusement onli

17.12.2025 Trustpilot Other

Terrible customer service. I have waited 48 houres for my deposit!!! Still no money on my account. They say it can take

Terrible customer service. I have waited 48 houres for my deposit!!! Still no money on my account. They say it can take 7 days. Who wants to be at rooster when a deposit takes 7 days?????

13.12.2025 Trustpilot Withheld payouts

Terrible withdrawal process. They accept YOUR etransfer instantly but unlike most other casinos they can take up to 72 h

Terrible withdrawal process. They accept YOUR etransfer instantly but unlike most other casinos they can take up to 72 hrs ...FOR AN ETRANSFER. WOW. I waited 35 hrs and gave up. Was i ever going to recieve it?

21.10.2025 Trustpilot Account blocks

Won money. Got the account disabled without explanation. Got my deposit back After months. Winnings were cut and Never p

Won money. Got the account disabled without explanation. Got my deposit back After months. Winnings were cut and Never paid out. Support only helps you if you want to deposit. I also blame this curacao license as they just dont care about the Users.

How the risk index is calculated and how complaints are labelled — the method behind this section.