Roobet — player complaint #7442, 2026-03-31: withheld payouts
Roobet: a player complaint filed on 2026-03-31, about withheld payouts. Published on Trustpilot. One of 148 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Funds Locked Despite Full Verification – No Clear Support Response
I am very disappointed with my experience on Roobet.My account is fully verified (all KYC levels including source of funds approved), yet I am currently unable to access my own money.Deposits are completely disabled (“Depositing currently unavailable”)Withdrawals are failing repeatedly via iCash.oneError shown: “Transaction could not be processed, kindly contact support”I have a balance of over ₹226,000 which I am unable to withdraw.What is more concerning is the inconsistent and misleading communication from support:Initially, I was told that my account is fully active and there are no issuesLater, I was informed that my account is restricted from FIAT payments for “security reasons”Despite this, no proper explanation, no resolution, and no timeline has been provided.Live chat has also stopped responding.
