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Roobet — player complaint #59249, 2025-07-16: other

Roobet: a player complaint filed on 2025-07-16, about other, status — rejected. Published on CasinoReviews. One of 148 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2025-07-16 CasinoReviews Other Rejected

Roobet Casino - self-exclusion and refund

hello sorry diturb you!my name ia ▇▇▇▇▇▇▇ I am from Georgia! I sent a message to Roobet Casino asking delete my account forever due to self-exclusion and gambling problems. I clearly requested that they close my account and not allow me to continue gambling.they ignore my sms agmfter that I lost a lot,ai have two children I very dissapoented I kost everyrhing,today I send roobet casino letter if they dint close and refund i will comlpain and after that 23 weeks after when I kist everything they close but they dint want to refund money they say when you ask delete for self exlauion tou di t anser they lie becouse dont refunf money Roobet ignored my request. They did not close my account, and I was able to keep gambling and lost money after I asked them to delete my account. This is a violation of responsible gambling policies. I am requesting a refund of the money I lost after my self-exclusion request. Roobet has not responded or taken any action. Please help me recover my losses.this was 23 weaks ago when asked them for deleting

Complaint data

Case number
#59249
Filed
2025-07-16
Status
Rejected
Category
Other
Place among complaints about Roobet
148 of 148 by date, newest first
Source
CasinoReviews — original ↗
Text
187 words, as published

All 148 English-language complaints about Roobet — as a list by date; the summary, statuses and disputed sums are on the operator page.

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