Roobet — player complaint #25969, 2026-09-22: withheld payouts
Roobet: a player complaint filed on 2026-09-22, about withheld payouts. Published on Trustpilot. One of 148 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
All complaints about Roobet: statuses, disputed sums, risk index →
SCAM!!!!Roobet — Serious Concerns Regarding Withdrawal HandlingI am extremely disappointed with my experience with Roobet and the way my withdrawal was handled.I had a withdrawal of $2,500 available to me. After encountering repeated issues and complications with the withdrawal process, I contacted my VIP Manager in an attempt to resolve the matter.At that point, due to the ongoing problems and my desire to simply bring the situation to an end, I agreed to accept 50% of the original amount, namely $1,250. Roobet subsequently paid me $1,250.However, when I later requested the remaining $1,250, I was informed that the matter had supposedly been “discussed and settled” and that Roobet would not make any further payment.I dispute that characterization of the situation.My acceptance of $1,250 was made in the context of trying to resolve the ongoing withdrawal problems. I did not knowingly or expressly agree that the remaining $1,250 would be permanently forfeited as a full and final settlement of my original $2,500 withdrawal.I have therefore asked Roobet to provide the specific communication or agreement in which I allegedly agreed that $1,250 constituted full and final settlement of the matter.I believe customers should be able to expect clear, transparent and properly documented handling of withdrawals, particularly when a company subsequently relies on an alleged settlement to refuse payment of the remaining balance.At this stage, I consider the matter unresolved and continue to request payment of the outstanding $1,250.I strongly recommend that anyone dealing with Roobet retain screenshots and complete records of all withdrawal requests and communications with VIP Managers.
Complaint data
- Case number
- #25969
- Filed
- 2026-09-22
- Status
- Status unknown
- Category
- Withheld payouts
- Place among complaints about Roobet
- 12 of 148 by date, newest first
- Source
- Trustpilot — original ↗
- Text
- 257 words, as published
All 148 English-language complaints about Roobet — as a list by date; the summary, statuses and disputed sums are on the operator page.
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