Rajabets— player complaints: 23 in English

Reason: Self-exclusion I am raising this complaint because Rajabets has not processed my request for permanent self-exclusion despite multiple formal requests sent to their support team.On 20 September 2026, I contacted Rajabets and clearly requested the immediate and permanent self-exclusion of my account. I specifically requested that the account be permanently closed with no possibility of reactivation or bypass.I followed up multiple times on 21 September 2026, again requesting permanent self-exclusion and confirmation that my account had been fully deactivated.Rajabets eventually replied, but instead of processing my permanent self-exclusion request, they told me that my account would only be automatically terminated after 90 consecutive days without logging in. They also stated that logging in would reset the 90-day period.This does not address my explicit request for immediate permanent self-exclusion.Their own Self-Exclusion page states that users can request self-exclusion indefinitely, and that once processed, self-exclusion will lock the account and the action is permanent.I am therefore asking AskGamblers to review this matter and assist me in obtaining confirmation that my account is permanently self-e­xcl­ude­d/c­losed, rather than relying on a 90-day inactivity termination.I have attached screenshots showing:* My original permanent self-exclusion request* My subsequent follow-ups* Rajabets’ response regarding the 90-day inactivity closure* Rajabets’ own self-exclusion instructions. --- Ответы в треде --- AskGamblers • Support Team 2 days ago Dear bikas5236,We understand your concern regarding the email you received on September 27th and why the reference to possible account reactivation caused confusion.For this reason, the AskGamblers Complaint Team asked Rajabets Casino for clarification regarding the status of your account. The Rajabets Casino has since confirmed that your account closure is permanent and final, and explained that the information about possible reactivation applies to regular account closure requests and not to your case.Based on this clarification and confirmation provided by the casino, the AskGamblers Complaint Team considers the complaint Resolved.In case your account gets reopened by any chance in the future, please contact us and request the reopening of the complaintWe thank both parties for their assistance during the complaint process. bikas5236 • India 2 days ago Sharing an update on my permanent self-exclusion request with Rajabets. Although they confirmed my account closure, their email states that I can contact support to request reactivation in the future. I specifically requested permanent self-exclusion, not temporary closure. Please refer to the attached email screenshot for their exact response. How can this be considered permanent self-exclusion when reactivation is still possible upon request? I request AskGamblers to look into this matter and help me obtain clear confirmation that my account will remain permanently closed without the possibility of reactivation. AskGamblers • Support Team 3 days ago Dear @bikas5236,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation. Rajabets Casino • Representative 3 days ago Dear All, We have reviewed the complaint regarding this user's account. We can confirm that the user's account has already been deactivated and permanently terminated. The user was notified of the same, and the termination is final. The information that Live Support added relies on a regular termination request. The user's account was already terminated when we were required to update this case. As the user's account is terminated, we request that this case be closed, as no further action can be taken on this case. Regards, Team Rajabets

Reason: Verification issues Dear AskGamblers Team & Rajabets Management,I am submitting this complaint regarding an unreasonable delay in my KYC verification and the withholding of my funds by Rajabets.* Username: Romanromeo* Account ID: #984608* Withheld Balance: ₹2,19,000* KYC Submission Date: 11/09/2026 (13+ Days Pending)I submitted my original, authentic identity documents over 13 days ago. However, my verification status is stuck on "Waiting". Whenever I contact Live Support, I only receive repetitive, automated messages asking me to "wait patiently" as the risk department is reviewing it in a queue.Furthermore, I have sent over 10+ emails to [email protected] in the past 8 days, but I have not received a single response. Rajabets claims to reply to every email, yet they completely ignore my queries while intentionally delaying my KYC to hold my withdrawal.I have played strictly according to their Terms and Conditions, maintained only a single account, and provided valid government documents. Why is a platform like Rajabets withholding user funds under the guise of verification?I am attaching my account screenshots as evidence. I request AskGamblers to kindly intervene and help me resolve this issue so I can withdraw my balance of ₹2,19,000. --- Ответы в треде --- Romanromeo • India 2 days ago Dear AskGamblers Team / Support, Please note that I HAVE ALREADY UPLOADED my official 6-month bank statement on September 26th. It has now been sitting in "Waiting" status in my Rajabets account dashboard for over 6 FULL DAYS with zero review or progress. Rajabets team is deliberately posting generic, misleading responses on this thread stating "The user is required to provide a bank statement" to make it appear as if I haven't submitted it. Furthermore, they are completely unresponsive to my support emails. I request AskGamblers to kindly ask Rajabets directly on this thread: 1. Why is a bank statement submitted on Sept 26th still stuck in "Waiting" status after 6 days? 2. Exactly how many hours/days will Rajabets take to verify this uploaded document and release my funds (Account #984608)? Username: Romanromeo I am strictly following a Zero-Wager policy and requesting AskGamblers' immediate intervention against these deliberate stalling tactics. AskGamblers • Support Team 2 days ago Dear @Romanromeo,The AskGamblers Complaint Team is kindly asking you to assist the Rajabets Casino team further and send the required verification paperwork.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.Thanks for your cooperation. Rajabets Casino • Representative 2 days ago Dear All, The user is required to provide a bank statement of his bank account for the last 6 months. For any further query, please contact [email protected] Regards, Team Rajabets Romanromeo • India 5 days ago Dear AskGamblers & Rajabets Team, I am updating this complaint because I have received no response or clarification from Rajabets Support regarding my queries (Account #984608). I respectfully request the AskGamblers mediator to demand answers from Rajabets management on two critical questions: 1. Why is the KYC verification taking an indefinite period when all mandatory dashboard documents (Government ID & Selfie KYC) are officially marked APPROVED, and the requested 6-month bank statement has already been submitted and is stuck on "Waiting"? 2. Why does Rajabets employ sequential document requests (asking for one document after another instead of requesting everything upfront) to deliberately delay payouts, while simultaneously holding my legitimate balance of ₹2,19,000 locked? All dashboard requirements are complete on my end, and I continue to strictly maintain a Zero-Wager policy. I request AskGamblers to kindly urge Rajabets to review the pending bank statement and release my withdrawal access immediately.

Rajabets casino is intentionally delaying my kyc verification since 21 july and not allowing me to withdraw money even after submitting all the correct documents. Disputed amount: 199769₹ Casino: Rajabets Casino Case #: 4717

Reason: Verification issues Dear AskGamblers TeamMy ID and selfie verification were already approved by Rajabets. They then requested additional documents, including utility bills and a bank statement showing my deposit.I submitted all genuine documents, but they have been stuck on "Waiting" status for several months. Whenever I reach out via live chat or email, I receive the exact same automated reply that "KYC is under review."They are deliberately delaying my verification to avoid processing withdrawals. All proofs are attached. Please intervene to get my KYC approved.Account Details:< sent to the casino > --- Ответы в треде --- AskGamblers • Support Team 2 weeks ago Dear @mdibrahim0,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if the required verification paperwork has already been sent to the Rajabets Casino team accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process. Should you refuse sending the required verification paperwork or fail to update your complaint in a timely manner, we will have no other choice but to reject the case and recommend you to forward it to the relevant regulatory body.Thanks for your cooperation. Rajabets Casino • Representative 2 weeks ago Dear All, The user is required to upload all bank statements, including transactions made within the last 365 days to and from Rajabets. For queries, don't hesitate to get in touch with [email protected] Regards, Team Rajabets Rajabets Casino • Representative 3 weeks ago Dear All, Let us check this matter. For any query, please contact [email protected] Regards, Team Rajabets AskGamblers • Support Team 3 weeks ago Dear Rajabets Casino,Please let us know if there are any updates regarding this ongoing complaint. Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.Thanks in advance for your cooperation.

Reason: Verification issues Dear AskGamblers Complaint Team,I am writing to request your urgent intervention regarding my Rajabets account.Rajabets Account Username: < email removed >My KYC verification has been pending for more than two months. Around two months ago, Rajabets requested verification documents, and I submitted all the required details and documents on the same day.Despite fully cooperating with the verification process, my KYC has still not been completed, and my withdrawal remains frozen. I am unable to access or withdraw my funds.I have also sent multiple follow-up emails to Rajabets, but I am not receiving any proper response or meaningful update regarding the status of my verification.I want to clearly state that I have not engaged in any fraudulent activity or intentionally violated any betting rules. I have provided the documents requested by Rajabets and have been waiting patiently for more than two months.I find it unreasonable that my funds can remain inaccessible for such a long period while the operator continues to delay the verification without providing a clear explanation or resolution timeline.I kindly request AskGamblers to intervene and help me obtain:A clear explanation from Rajabets regarding the reason for the prolonged KYC delay.Confirmation of whether any additional documents or information are actually required from me.Immediate completion of my KYC verification.Release of my legitimate funds and processing of my pending withdrawal.I have already waited for more than two months and have made several attempts to contact Rajabets directly without receiving an adequate response. Therefore, I am requesting AskGamblers to please escalate this matter and assist me in getting a proper resolution.I can provide copies of my submitted documents, withdrawal details, and previous correspondence with Rajabets if required.Thank you for your assistance. I sincerely hope you can help resolve this matter as soon as possible.Kind regards,< full name removed >Rajabets Username: < email removed > --- Ответы в треде --- nave9794 2 days ago Uploaded bank statement over the app and also I'm uploading here for your reference. Kindly check and verify asap nave9794 6 days ago Where should I have to upload all bank statement ?? Rajabets Casino • Representative 6 days ago Dear All, The user is required to upload all bank statements, including transactions made within the last 365 days to and from Rajabets. For queries, don't hesitate to get in touch with [email protected] Regards, Team Rajabets nave9794 1 week ago My verification completed and it's approved still I am unable to withdraw money it's asking again for verification when it's already approved then why are you guys asking for the same.

Reason: Verification issues Hello AskGamblers Team,I am raising this complaint against Rajabets Casino regarding an unreasonable delay in my KYC verification process. My Rajabets User ID: jyot978013I have submitted all the required, valid identification documents for my account verification. However, my KYC has been kept in "Pending" status for a prolonged period, which is restricting my account access and potential withdrawals.When I contacted Rajabets customer support to check the status, they gave me extremely unprofessional replies, stating that they do not have any fixed timeline for finishing the KYC process ("Hamara koi fixed time nahi hai"). This is highly unfair, as keeping a user's verification on hold indefinitely without giving a definitive timeframe is unacceptable. I have provided clear documents, and there is no valid reason for this delay.I kindly request the AskGamblers team to intervene and help me get my KYC verified by Rajabets at the earliest. I am also attaching the relevant screenshots of my pending verification status and my conversation with their support team.Thank you. --- Ответы в треде --- AskGamblers • Support Team 3 weeks ago Dear all, Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Rajabets Casino management acted in accordance with their Terms and Conditions.In cases where a player fails to satisfy standard KYC and AML protocols, standard industry practice dictates that the last deposit be refunded to the original payment method.Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity. jyot978013 • India 3 weeks ago Dear AskGamblers Mediation Team, I am writing this to formally request your immediate intervention on a clear case of illegal fund retention by the Rajabets representative. The Rajabets representative is repeatedly attempting to hide behind compliance and AML jargon, but their basic math and ethics do not add up. Let us look at the undisputed facts of my deposits: 1. Total Principal Deposited: ₹4,000 (Two separate deposits of ₹2,000 each). 2. Total Withdrawals Taken: ₹0. 3. Rajabets' Proposed Refund: ₹2,000 (Claiming they will only refund the "last deposit"). My direct question to the AskGamblers Team: Since when does standard KYC failure allow an operator to outright steal/confiscate a player’s initial principal deposit? Even under strict international compliance standards, if an account is closed due to verification failure, the operator is legally bound to return the entire deposited principal capital back to the original funding source. The Rajabets repres­ent­ati­ve—­acting like an absolute lapdog for a rogue operator—is casually announcing that they will swallow my first ₹2,000 deposit while voiding my ₹30,000 winnings. This is not compliance; this is blatant extortion and theft under the guise of T&C clauses. If Rajabets refuses to process a proper Re-KYC using my valid PAN and Aadhaar, fine—return my money and close the account. But they do not get to keep ₹2,000 of my real deposited cash. I request AskGamblers to: 1. Clarify if AskGamblers rules permit a casino to confiscate half of a player's principal deposit upon account suspension. 2. Force the Rajabets representative to immediately process the full ₹4,000 deposit refund, not just the partial ₹2,000 last deposit. I expect a clear answer from AskGamblers on whether this predatory practice is allowed on your platform. Regards, Jyoti jyot978013 • India 3 weeks ago To the Rajabets Representative, The sheer hypocrisy in your response is unbelievable. A platform that operates illegally in India, bypassing national regulations and offering unauthorized betting services, is now lecturing an Indian citizen on "strict international AML and KYC laws"? Let’s expose your bad-faith operation once and for all: 1. The Illegal Operator Mask: You have absolutely no legal standing or licensed authority to operate within Indian jurisdiction. Yet, you shamelessly use the name of "compliance" as a weapon to systematically freeze accounts, delay validations, and hijack player funds the moment someone wins big. 2. Literal Financial Extortion: You are proudly declaring that you will confiscate ₹2,000 of my original deposited cash. An operator that steals a player's initial principal capital and voids a legitimate ₹30,000 winning under the guise of an internal "clause" is running nothing but an exit scam. 3. Fearing the Ultimate Proof: My PAN and Aadhaar are the absolute, supreme legal identities recognized by the Government of India. You are completely ignoring them and flatly denying a Live Video Verification because you know a live check will instantly kill your fake "mismatch" excuse. Stop lecturing me on money laundering to cover up your own daylight robbery. You are running a rogue, unlicensed operation that traps single-named players through a broken registration form just to swallow their hard-earned money. To AskGamblers Team: This unlicensed casino is actively weaponizing identity verification to seize deposits and avoid payouts. I request immediate escalation and penalties against this rogue behavior. Rajabets Casino • Representative 3 weeks ago Dear All, Let us make something abundantly clear: our platforms operate under strict regulatory AML (Anti-Money Laundering) and KYC laws, not user-invented rules. Here are the facts user conveniently ignore while calling official compliance "a scam": 1. User submitted an official government document (Voter ID) containing conflicting details, which she herself admitted is incorrect and is currently undergoing government correction. Submitting incorrect or unverified documents is an immediate failure of standard KYC compliance. We do not process payouts based on promises of "future corrected IDs." 2. User claims she was forced to enter a surname upon registration. If her primary identification does not possess a surname, filling in arbitrary or non-matching details created a discrepancy between her registered profile and the provided documents. 3. Standard anti-fraud protocols dictate the refund of the last active deposit upon account suspension due to compliance failure. As a gesture, our finance team will process the last deposited capital back to the original funding source. The user's attempt to demand live video calls or force custom verification bypasses does not override international regulatory requirements. Since the shared documents do not match 100%, the account is permanently suspended, and it will remain permanently suspended, with winnings voided per Section 2.3.2 of our Terms & Conditions. Regards, Team Rajabets

Reason: Verification issues My verification is in waiting status from 5 months. First two times they rejected my documents for bank statement, but this time, I uploaded all required documents with bank statement also. Yet it's waiting from 2 months and support gives only single reply wait plz. There are no any concrete time limit, really unbelievable. It's total fake casino.Please help me. I have 18500 in my gaming account, but no any satisfied response from support by live chat, and I sent many mails but no response. --- Ответы в треде --- AskGamblers • Support Team 3 weeks ago Dear all, Following a careful review and consideration of all the information, details and/or proof presented by the parties during the complaint process, the AskGamblers Complaint Team reached the conclusion that Rajabets Casino management acted in accordance with their Terms and Conditions. Based on the abovementioned information, the AskGamblers Complaint Team considers this case resolved and it is now officially closed. While we understand this might not be the outcome expected by the complainant, we would like to remind you that, in case of a disagreement with our decision, further assistance on the matter could be requested from the relevant regulatory body and/or appointed ADR entity. Rajabets Casino • Representative 3 weeks ago Dear All, To clarify the situation regarding this account suspension: 1. Initiating a chargeback or payment dispute through a bank, payment gateway, or regulatory authority triggers a legal payment dispute process. A chargeback status marked on a merchant gateway does not require an immediate credit to reflect on a user's bank statement for a violation of terms to take effect. 2. Under Section 10.1 of Rajabets Terms and Conditions, initiating a payment reversal, chargeback attempt, or formal payment dispute against platform transactions constitutes a direct breach of contract. Whether the disputed funds have completed full settlement back to the user's account or remain frozen in transit due to an ongoing dispute process, the act of disputing processed transactions violates platform rules. The account remains suspended in accordance with our Terms and Conditions pending formal review of the gateway records. For any queries, don't hesitate to get in touch with [email protected] Regards, Team Rajabets AskGamblers • Support Team 3 weeks ago Dear Rajabets Casino,The AskGamblers Complaint Team is kindly asking you to provide a detailed explanation of the issue along with all the relevant facts and evidence that could support your accusations towards the player. Please make sure to state all the relevant casino and/or promotional terms that you believe have been breached by the player, if any. Please send required information to suppor­t@a­skg­amb­ler­s.com directly.Please note that according to the AGCCS Terms, we consider all the information presented during the course of our complaint process confidential and as such it will not be shared with third parties. Please be in aware that in case you fail to respond and/or provide requested information within the given timeframe, the complaint will be closed as unresolved. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.Thanks in advance for your cooperation. Kishan873 3 weeks ago I already shared my 6 months bank statements if I raised chargeback then money should refunded in my account but check my both accounts statement there are no any transaction belong with chargeback or refund related i tried to make complain in cyber crime but after I withdraw my complain from cyber crime I send mail only to cyber crime if I raised chargeback then money should credited in my account but i already shared 6 months statement and if ask gamblers said I can share you my bank statement from date of deposit to till today there are no any transaction in my account regarding refund or reversal then how can rajabets blame on me that I raise chargeback i tried to raise cyber complain but after I withdraw and it's also I tried by mail and I also attached support@rajabets mail id also and I have proof of this that I send mail to cyber team and rajabets team in same mail

The player from India faces an unreasonable delay in the account verification process for his Rajabets account, which has a balance of approximately ₹7,27,000. Despite submitting all required documents over a month ago and repeatedly contacting live support, his verification status remains "Waiting," preventing access to his funds.The player from India faces an unreasonable delay in the account verification process for his Rajabets account, which has a balance of approximately ₹7,27,000. Despite submitting all required documents over a month ago and repeatedly contacting live support, his verification status remains "Waiting," preventing access to his funds. Written by VeronikaComplaint Resolution Center Deputy Team Lead Submitted: 06 Aug 2026 Automatic translation:

Reason: Verification issues I submitted my documents for kyc verification on rajabets casino for a withdrawal but my kyc verification has been pending for 3 days. My amount of around 2 lakhs is in the wallet, and I have a loan I want to pay. They are not doing kyc verification and I contacted support and also email support, but I didn't receive any response. Please help. --- Ответы в треде --- udyam 1 day ago Dear askgamblers what I am saying to Rajabets and what rajabets is asking I can only upload the documents if previous documents are checked. Their website is not allowing to upload any more further documents because previous documents are pending. And FRAUD and Scam rajabets is saying me to upload the documents what is this non sense. Rajabets have some common sense. I can only upload the documents when you verify my previous documents. And coming to provide all documents correctly as requested my documents are correct only showing all the transaction of deposits on rajabets. From 2 and half months rajabets didn't gave any valid reason for rejection of previous documents they were all correct and they are simply doing timepass and sending random messages. Here is the proof kindly check Dear askgamblers kindly check the didn't checked my previous documents since 20 days and there is no option to upload documents now. It is showing you must have to wait before uploading new documents. Dear Askgamblers kindly review each and every response and facts and proofs and make the final conclusion and take the action don't just keep this responses open It's been almost 75 days I am cooperating and uploading all the documents replying all the queries still there is only timepass and intentional delay is going on from rajabets. If this is going to be like this it's waste and of no use. Rajabets is not at all addressing to your question. They do not have any fear and seriousness at all they are simply taking advantage. Dear askgamblers atleast do something so that it make some sense Rajabets Casino • Representative 1 day ago Dear All, Please make sure to provide the requested documents correctly. The status of the uploaded documents can be followed through the user profile. For any further query, please contact [email protected] Regards, Team Rajabets udyam 4 days ago Dear askgamblers As I said already I uploaded the bank statements of the bank account used for deposit on rajabets for a period of 1 year and still their status is waiting since 15 September from 15 days rajabets didn't have 5 mins time to check 5 documents? I am attaching proofs kindly check once. Dear askgamblers kindly don't trust on rajabets without proofs. And one thing i want to clear my bank didn't allow me to download whole one year statement at one time it allows only one month statement at a time so i merged PDFs of each month for 12 months and then uploaded kindly check that Dear rajabets kindly be specific and please clarify which bank statement i didn't uploaded for a period of one year that I need to upload. AskGamblers • Support Team 4 days ago Dear @udyam,The AskGamblers Complaint Team is kindly asking you to assist the Rajabets Casino team further and send the required verification paperwork and bank statements related to your casino activity in the past 1 year time.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.Thanks for your cooperation.

Reason: Verification issues My account verification has been pending since 20 July 2026 despite uploading all the requested documents. I uploaded my identity card (front and back) and selfie on 20 July, and after being asked to re-upload my identity card, I did so again on 23 July. However, all documents are still showing as “Waiting,” and my account has not been verified.I have contacted customer support multiple times, but the issue has still not been resolved. As a result, I am unable to fully use my account or access the funds currently held in it.I request that RajaBet review my submitted documents and complete the verification process immediately, or provide a clear explanation if any additional information is required. --- Ответы в треде --- AskGamblers • Support Team 2 weeks ago Dear @Harjas78,The AskGamblers Complaint Team is kindly asking you to assist the Rajabets Casino team further and send the required verification paperwork.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.Thanks for your cooperation. Rajabets Casino • Representative 3 weeks ago Dear All, To discuss the current status of this verification process, it is still pending as the user has not uploaded the necessary 365-day bank statement to their profile. As requested previously, full verification cannot be processed piecemeal. The related department requires the complete document covering the requested 365 day transaction period to fulfill mandatory regulatory checks. Once the correct bank statement is uploaded, it will be reviewed by our authorized department during standard working hours. The user can track the status of their documents directly on their profile once uploaded. For any queries, please contact suppor­t@r­aja­bet­s.com. Regards, Team Rajabets Harjas78 • India 3 weeks ago No update, they are not letting me withdraw that’s it AskGamblers • Support Team 3 weeks ago Dear Rajabets Casino,Please let us know if there are any updates regarding this ongoing complaint.Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. Thanks in advance for your cooperation.

Reason: Verification issues Dear RajaBets Verification Team,I have already submitted all the required documents through the verification page. However, my verification status has been showing as "Pending" for many days.I have also contacted the live chat and sent emails, but I have not received any proper response or update.Please kindly check the status of my verification and let me know if any additional documents or information are required from my side. I would appreciate your assistance in completing the verification as soon as possible, as I want to use my account.There is approximately ₹170,000 in my account, and I am unable to access it due to the pending verification.Username (registered email):< email removed >I look forward to your prompt response.Thank you --- Ответы в треде --- AskGamblers • Support Team 1 week ago Dear all,As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.We thank both parties for their assistance during the complaint process. jellygoud22 • India 1 week ago Thanks ask gamblers for help and users please never play rajabets app such a fraudster Rajabets Casino • Representative 1 week ago Dear All, We would like to clarify that the user's account verification process has already been successfully completed, and they are fully eligible to withdraw their funds without any issues. Regarding the exact timeframe for when the payment will be received, please note that processing times are handled directly by the respective banking institutions. We have no direct control or intervention in these external banking transactions once processed on our side. For further real-time updates or questions regarding their transaction, the user can always reach out to our Live Chat Support team, available 24/7. Regards, Team Rajabets jellygoud22 • India 2 weeks ago What kind of service this is withdrawal not approved still 5 days 49000 rs 4b0e06­ea-­e63­8-4­5c8­-b0­e6-­54e­637­9160f5 what is the isssue

Reason: Verification issues Hi AskGamblers Team,I am submitting this complaint regarding the unreasonable delay in the account verification process on my Rajabets account.My Rajabets account currently has an available balance of approximately ₹7,27,000. To access my funds, I was instructed to complete the account verification process before withdrawals could be processed.I promptly submitted all the requested verification documents. However, it has now been six days, and my verification status is still showing "Waiting." Despite contacting the live support team multiple times, I have not received any meaningful assistance. I have only been advised to wait.I have fully complied with all verification requirements and have provided every document requested by Rajabets. The continued delay is preventing me from accessing my own funds and has caused significant inconvenience.I have attached all the relevant supporting documents and evidence, including the requested verification documents, screenshots, and other proofs related to my account and verification process. I kindly request that these be reviewed while investigating my complaint.I respectfully request that AskGamblers assist in resolving this matter by contacting Rajabets and encouraging them to:Complete my account verification without any further unnecessary delay.Enable withdrawals from my account immediately after verification is completed.I appreciate AskGamblers' assistance in helping to resolve this matter fairly and promptly. --- Ответы в треде --- AskGamblers • Support Team 2 days ago Dear all, Kindly note that the AskGamblers Complaint Team requested additional evidence and details from the Rajabets Casino team.Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly. Rajabets Casino • Representative 6 days ago Dear AskGamblers, A detailed explanation of the issue, along with all relevant facts and supporting evidence, has been sent to suppor­­t@­a­s­kg­­amb­­le­r­s.com. Could you please point out the missing document? Regards, Team Rajabets AskGamblers • Support Team 1 week ago Dear all,Kindly note that the AskGamblers Complaint Team requested and is still awaiting additional information from the Rajabets Casino team. Should the operator fail to provide such an update within the specified timeframes, the case shall be considered unresolved and will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly. Rajabets Casino • Representative 1 week ago Dear AskGamblers, A detailed explanation of the issue, along with all relevant facts and supporting evidence, has been sent to suppor­t@a­skg­amb­ler­s.com. Regards, Team Rajabets

The player from Qatar was frustrated by the rejection of his withdrawal requests totaling ₹65,000 despite submitting all required documents for verification. He stated that his winnings came solely from cricket multibets and that he had provided comprehensive proof of identity and residence, yet his requests remained unresolved. We reviewed the case and the casino claimed his account had been registered with incorrect personal details, so verification failed and the account was closed under its Terms and Conditions. The casino said only the deposited amount of ₹17,500 could be refunded, but it insisted this refund could only be claimed through a new account with correct details, which he was unable to create due to system restrictions. As no workable alternative for receiving the refund was provided, we closed the complaint as unresolved.

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The player from India faces issues with withdrawing funds after his withdrawal requests were canceled and returned to his balance, which mistakenly had a 1x wagering requirement re-applied. He requests a review of his betting history to manually clear the wagering requirement.

The player from India requested permanent closure of his account, which he had sought multiple times via email without receiving a response. He had been depositing funds for over five years but had never been able to withdraw any winnings. He said he wanted to leave the casino permanently, but he did not mention gambling addiction or any gambling-related problems in his closure requests. After reviewing his complaint and emails, we were unable to assist further because his request was not considered a valid self-exclusion under our Fair Gambling Codex, so the complaint was rejected.

Reason: Verification issues Please accept my complaint and its been more than 3days over still my account is in verification and they are not giving me exact timeframe also please look into it and take necessary action these is second time i am raising complaint they are keep on delaying verification process how long do I need to wait tell please help me in this issue --- Ответы в треде --- AskGamblers • Support Team 2 weeks ago Dear all, This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution. AskGamblers • Support Team 2 months ago Dear @Abhipk009,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation. Rajabets Casino • Representative 2 months ago Dear All, It appears that the verification process for the user Abhipk009 is already completed. You can contact [email protected] for any query. Regards, Team Rajabets Abhipk009 2 months ago I have submitted all the necessary documents but still they are keep on asking bank statement day by day but still i am providing all necessary documents but they are ignoring it.

Reason: Verification issues Hi AskGambler Team,This is to inform you that I have been using Rajabets since last month.User - 1006773 / <username removed >At start I was able to withdraw the amount. But once amount got increased, they asked for KYC verification.I have submitted all the documents, But still not reply from their side.I need to repay the same amount by 25th June.Please try to resolve the verification issues asap so I can withdraw my funds. --- Ответы в треде --- AskGamblers • Support Team 2 weeks ago Dear @mayuresh240398,Please let us know if there are any updates regarding your ongoing complaint. In case you fail to respond within the given timeframe, please be notified that we will consider your case resolved and it will be closed accordingly.Kindly note that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation. mayuresh240398 2 weeks ago Hi @askGamblers Team, My limit is set to 50k only So total 3 withdrawals are completed as of now out of 10. Please keep the complaint open till all withdrawals are processed successfully. Thanks, Mayuresh Pawar AskGamblers • Support Team 2 weeks ago Dear @mayuresh240398,The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and confirm if you consider the issue resolved. Please note that, in case you fail to respond within the given timeframe we will consider your case resolved and it will be closed accordingly.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaint system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.Thanks in advance for your cooperation. Rajabets Casino • Representative 2 weeks ago Dear All, It appears that the identity verification process for the user mayuresh240398 has been successfully completed. If you have any further questions or any queries, please reach out directly to suppor­­t@­r­a­ja­­bet­­s.com. Regards, Team Rajabets

Reason: Verification issues I submitted all the documents that were required by Rajabets for completion of verification process on 14/06/2026 but it's been more than a week that my account verification status is still in " waiting".Due to this I am unable to withdraw funds from my account. The total balance in my account is nearly 167000 INR.I have already contacted live support multiple times, sent several emails, and even raised the issue publicly, but I am only receiving repeated generic responses like please wait, without any clear timeline or resolutionPlease check and resolve my issue as soon as possible.Username: < username removed >Player id # 1057290 --- Ответы в треде --- AskGamblers • Support Team 1 week ago Dear all,As confirmed by the casino in their latest post, the player's account verification has been successfully completed, which was the main subject of this complaint.Regarding the additional matter raised by the player concerning their betting activity, as this issue is not part of the original complaint, we kindly advise the player to contact the casino directly for further clarification and assistance.Accordingly, the AskGamblers Complaint Team considers this case successfully resolved and closed.We thank both parties for their cooperation throughout the complaint process. ashishbanga89 • India 2 weeks ago Dear @Rajabets casino I want to know that why my betting activity has been suspended even though my account is fully verified?? Rajabets Casino • Representative 2 weeks ago Dear All, The identity verification process for the user thefearless has been successfully completed. The user can withdraw as per their available withdrawal limits. You can check more details here: https:­//r­aja­bet­s7.c­om­/en­/pr­omo­tio­ns/­ove­rlo­ade­d-w­ith­drawals If you have any query, please reach out directly to suppor­­­t­@­r­­a­­ja­­­be­t­­­s.com. Regards, Team Rajabets ashishbanga89 • India 2 weeks ago Dear All I would like to mention here that the withdrawals are taking more than reasonable time to process.Also I am not able to place any more bets on any of the sporting events.Rajabets have imposed restrictions in which I am only allowed to place a maximum bet of 95 INR irrespective of the odds and the events. So I would like to have a clarification from rajabets for taking a very long time to process withdrawals and also the restrictions imposed on my betting activity.Untill then please do not close this complaint.

The player from India faced issues with depositing money at Rajabets after his ₹250 bonus expired without any visible expiry notification. Upon expiration, his Main Real Money Deposit Balance was depleted to zero, and customer support did not respond to his attempts for assistance. We investigated the complaint and reviewed all evidence provided by both the player and the casino. It was established that the bonus expiration date had been displayed in the "My Bonuses" section of the player's account, consistent with the casino's standard practice and industry norms. The forfeiture of the bonus funds upon expiration and the use of real-money funds first for gameplay aligned with the casino's terms and conditions. Consequently, the complaint was closed as rejected due to lack of grounds to support the player's claim.