Rabona — player complaint #14811, 2026-07-16: account blocks
Rabona: a player complaint filed on 2026-07-16, about account blocks, 2,570 EUR in dispute, status — resolved. Published on Casino Guru. One of 61 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Rabona Casino - Player's account is closed due to policy violations.
The player from Portugal filed a formal complaint against Casino Rabona for violating the Responsible Gaming Policy by disregarding multiple self-exclusion requests and continuing to entice him with bonuses despite his expressed gambling addiction. He reported a total loss of over €2,500 due to the casino's predatory practices, including unauthorized reopening of his account. The complaint was resolved after the casino agreed to refund €2,570 to the player. The payment process was confirmed, and the player marked the complaint as resolved.
