QuickWin Casino — player complaint #14578, 2026-04-29: withheld payouts
QuickWin Casino: a player complaint filed on 2026-04-29, about withheld payouts, 108,400 EUR in dispute, status — under review. Published on Casino Guru. One of 22 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
QuickWin Casino - Player’s withdrawal has been delayed.
The player from Croatia had requested a withdrawal prior to submitting this complaint. Unfortunately, their winnings had not yet been received. The complaint concerned delayed and restricted withdrawals totaling approximately €108,400, with the casino repeatedly imposing wagering requirements due to an unwanted €1,400 bonus, which was later removed. The player's VIP level had been reduced from 5 to 1 during the withdrawal process, lowering withdrawal limits and complicating access to funds. After extensive communication, we concluded that the casino was still processing her balance within the applicable withdrawal limits, so the complaint was closed as rejected because the remaining issues were treated as disputes over payout pace, VIP benefits, and historical transaction timing rather than a complete failure to pay.
