PowerPlay— player complaints: 13 in English

13 Complaints

5▲ Last 30 days · was 1

0 Unresolved

18.541123341933d Last complaint

— Risk index · no statuses

PowerPlay: 13 complaints filed in English across 1 platform. Most of them are about withheld payouts (31%). Texts below are the players' own words, as published on the source site; last complaint 2026-09-23.

PowerPlay in NeBlask: demand, licences, Trust Score →

What players complain about

Withheld payouts 31% 4

Bonus terms 23% 3

Account blocks 15% 2

Other 15% 2

Game fairness 15% 2

Status unknown 13

Complaints by month

Questions and answers

How many complaints are there about PowerPlay?

The English-language record holds 13 complaints from 1 platform; 13 carry no status from the platform. The latest one is dated 2026-09-23.

What do players complain about?

Mostly withheld payouts — 31% of cases, then bonus terms (23%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 13 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 13

23.09.2026 Trustpilot Withheld payouts

It’s been 2 days now since I requested for my withdrawal of 1500 $ and they emailed me for verification and I provided t

It’s been 2 days now since I requested for my withdrawal of 1500 $ and they emailed me for verification and I provided them everything for verification and my payment is still underprocess it’s been 2 days now and every time I ask for update …. They always says they don’t know the exact time …. What

22.09.2026 Trustpilot Withheld payouts

Having used many online gambling sites, Powerplay is by far the worst experience I have encountered. From not applying b

Having used many online gambling sites, Powerplay is by far the worst experience I have encountered. From not applying bonuses to account when deposits were made, having to jump through hoops to get withdrawals and then power play taking money from interac transactions. With my dissatisfaction, I as

17.09.2026 Trustpilot Other

Very very glitchy. Very poor experience. The worst of any app that I have ever used. Do not deposit money into this app.

15.09.2026 Trustpilot Account blocks

registered because a comparison site rated them highly. Two days before my payout cleared they locked the account for a

registered because a comparison site rated them highly. Two days before my payout cleared they locked the account for a security review, and it has stayed locked.

15.09.2026 Trustpilot Bonus terms

First deposit went through in seconds, that was the only fast part. They asked for ID, then a utility bill, then a selfi

First deposit went through in seconds, that was the only fast part. They asked for ID, then a utility bill, then a selfie holding the card, and after all that still nothing. End result, the wagering requirement was 45x on winnings, not on the bonus, which is nowhere in the offer page. To make it wor

02.09.2026 Trustpilot Bonus terms

Did not receive my bonus,sent message not replied.

24.07.2026 Trustpilot Bonus terms

PowerPlay Casino – Auto-Applied Bonus TrapOn 27 July 2025 I deposited CAD 20 of my own money and won CAD 2,661.30. Minut

PowerPlay Casino – Auto-Applied Bonus TrapOn 27 July 2025 I deposited CAD 20 of my own money and won CAD 2,661.30. Minutes later the casino locked and removed the winnings, claiming I had accepted a 35x wagering bonus with a 10x max cashout.I never opted in. No pop-up, no confirmation, no bonus visi

09.07.2026 Trustpilot Account blocks

i don’t think i have ever been more proud of my avccount, because i have been playing with my own account and have been

i don’t think i have ever been more proud of my avccount, because i have been playing with my own account and have been doing so for a while when it was just blocked

25.06.2026 Trustpilot Game fairness

Another site that takes your money! Win a bonus and get 5 dollars. Other than that nothing hits.waste of time and mone

Another site that takes your money! Win a bonus and get 5 dollars. Other than that nothing hits.waste of time and money. So tired of these pathetic sites. Very hard to find the good ones.

25.06.2026 Trustpilot Withheld payouts

I strongly advise people to avoid this betting platform based on my personal experience.When I requested a withdrawal, I

I strongly advise people to avoid this betting platform based on my personal experience.When I requested a withdrawal, I had to wait more than two weeks before receiving my money. During that time, I felt like I was getting nowhere with customer support. It was only after I became much more persiste

16.06.2026 Trustpilot Withheld payouts

Verification process making your payout longer They take too long for verification

16.06.2026 Trustpilot Game fairness

I would strongly recommend staying away from this casino. $700 gone in a half hour, didn’t pay a single thing. Horrible

I would strongly recommend staying away from this casino. $700 gone in a half hour, didn’t pay a single thing. Horrible site.

15.06.2026 Trustpilot Other

Powerplay use to be really fun.., just not the same fun experience.

How the risk index is calculated and how complaints are labelled — the method behind this section.