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Playhub Casino— player complaints: 9 in English

9 Complaints
0 Last 30 days
0 Unresolved
310.59686181749d Last complaint
0.0 Risk index

Playhub Casino: 9 complaints filed in English across 2 platforms. Most of them are about withheld payouts (56%). Risk index 0.0. Texts below are the players' own words, as published on the source site; last complaint 2025-12-05.

What players complain about

Withheld payouts 56% 5
Verification 22% 2
Account blocks 11% 1
Other 11% 1
Status unknown 8 Closed, no outcome 1

Sources

Trustpilot 8 LCB.org 1

Complaints by month

10
11
12

Questions and answers

How many complaints are there about Playhub Casino?

The English-language record holds 9 complaints from 2 platforms; 8 carry no status from the platform. The latest one is dated 2025-12-05.

What do players complain about?

Mostly withheld payouts — 56% of cases, then verification (22%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 9 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

Risk index 0.0 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.

Complaints 9

05.12.2025 Trustpilot Withheld payouts
You'll win but as soon as you go to get your winnings You'll be a fraud.DON'T WASTE YOUR TIME OR MONEY
You'll win but as soon as you go to get your winnings You'll be a fraud.DON'T WASTE YOUR TIME OR MONEY
03.11.2025 Trustpilot Withheld payouts
I wouldn’t use play hub casino they won’t let you withdraw your money kept coming up with suspected fraud . I emailed th
I wouldn’t use play hub casino they won’t let you withdraw your money kept coming up with suspected fraud . I emailed them and they said to try a different bank card when they were happily taking deposit off my card . I’ve never had issue withdrawing money with other sites only chose this site as I’
02.11.2025 Trustpilot Withheld payouts
Awful experience.I only play roulette so can only go on their roulette gaming.They won’t pay out on your winning bet the
Awful experience.I only play roulette so can only go on their roulette gaming.They won’t pay out on your winning bet then they’ll take days to reply to you and will give you an automated response then will block you.They are thieves that are after the vulnerable.
19.10.2025 Trustpilot Verification
Worst I’ve seen yet win money ask for a stupid amount of verification then ones sent ask from 5 more part of verificatio
Worst I’ve seen yet win money ask for a stupid amount of verification then ones sent ask from 5 more part of verification including lease’s selfies with passports to the point I felt uncomfortable they were trying to steal my identity you won’t get the money don’t play take yourself off Gamstop onl
10.08.2024 Trustpilot
DO NOT USE THESE SCAMMERS!! The good reviews are completely made up and false. They close your account down with money i
DO NOT USE THESE SCAMMERS!! The good reviews are completely made up and false. They close your account down with money in it claiming you've been cheating somehow. Can't get through to any costumer service. COMPLETE FRAUDS DONT LOSE YOUR MONEY
19.02.2023 Trustpilot Verification
Please do not play at this casino. They will close your account with active funds due to ‘failing the verification’ even
Please do not play at this casino. They will close your account with active funds due to ‘failing the verification’ even though I am way above legal age & play at their sister sites. Scam!
23.02.2021 Trustpilot Withheld payouts
Scam casino, operating as a "Beautique"They also operate under ph.casino and betswaggerBeen waiting months to try and wi
Scam casino, operating as a "Beautique"They also operate under ph.casino and betswaggerBeen waiting months to try and withdraw my balance, verification process says 3-5 days, it's been 3 months.No live chat, no email address.Contact them via their contact us form, no reply.I need to start up a new b
21.02.2021 Trustpilot Other
William support agent is shockingly bad !!! also the site is a scam ! AVOID AVOID AVOID DO NOT USE THIS SITE
William support agent is shockingly bad !!! also the site is a scam ! AVOID AVOID AVOID DO NOT USE THIS SITE
09.09.2020 LCB.org Withheld payouts Closed, no outcome
CLOSED: Playhub Casino No Reply
Good afternoon, I seem to be running into a problem with Playhub Casino not cashing out my withdrawals. I submitted a withdrawal back at the end of July and over the next 30 days asked for it to be processed. I was told on multiple occasions that it was being processed ASAP but I still never received it. At the end of August the site went down for an "Update" for a few days and when the site came back up my withdrawal transaction was missing. I reached out to the site and received no reply. Can I possibly get help with this?

How the risk index is calculated and how complaints are labelled — the method behind this section.

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