Gummy— player complaints: 16 in English

16 Complaints

0 Last 30 days

0 Unresolved

229.57425343847d Last complaint

— Risk index · no statuses

Gummy: 16 complaints filed in English across 1 platform. Most of them are about withheld payouts (38%). Texts below are the players' own words, as published on the source site; last complaint 2026-02-24.

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What players complain about

Withheld payouts 38% 6

Account blocks 25% 4

Verification 13% 2

Other 13% 2

Game fairness 13% 2

Status unknown 16

Questions and answers

How many complaints are there about Gummy?

The English-language record holds 16 complaints from 1 platform; 16 carry no status from the platform. The latest one is dated 2026-02-24.

What do players complain about?

Mostly withheld payouts — 38% of cases, then account blocks (25%).

Why is this page not a translation of the Russian one?

It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 16 of them here. Nothing is machine-translated in either direction.

How is the risk index calculated?

There is no risk index here: no platform recorded a status for any of these complaints, and without a status the unresolved share cannot be known.

Complaints 16

24.02.2026 Trustpilot Other

They stole $1000 from me and quit responding. Company never said anything to me never responded, I put that money in the

They stole $1000 from me and quit responding. Company never said anything to me never responded, I put that money in their and magically it’s out of my account

28.08.2025 Trustpilot Withheld payouts

As I sit here waiting for my redemption this casino is becoming one of the worst to redeem your winning I had won on a d

As I sit here waiting for my redemption this casino is becoming one of the worst to redeem your winning I had won on a different casino and already received the winning in my account and the one that I win on awas a brand new casino

27.08.2025 Trustpilot Withheld payouts

It is extremely frustrating to be waiting for my redemption to process for 8 days now. On the 19th of August I put in a

It is extremely frustrating to be waiting for my redemption to process for 8 days now. On the 19th of August I put in a redemption for $300 and it is still pending today (August 27th). I have spoke to their customer service through their chat feature on the website several times and they just contin

27.08.2025 Trustpilot Account blocks

Been playing for a couple months now then i finally started hitting pretty nicely i had an $800 redeem ive been waiting

Been playing for a couple months now then i finally started hitting pretty nicely i had an $800 redeem ive been waiting 2 days on today being the 3rd day and i get an email saying they have closed my account due ro another account being similar to mine! I do not have another account and when i verif

26.08.2025 Trustpilot Game fairness

Would not recommend anyone playing this sweepstakes Casino the win percentage is poor and the games and platform or garb

Would not recommend anyone playing this sweepstakes Casino the win percentage is poor and the games and platform or garbage

19.08.2025 Trustpilot Withheld payouts

Shady as hell. Waiting for 6 days on my redemption. When they list on their site 12 or 24 hours. Then customer support

Shady as hell. Waiting for 6 days on my redemption. When they list on their site 12 or 24 hours. Then customer support won't tell you anything other than redemptions are taking longer because of high volume. Literally won't answer any question. I was told I'd completed security checks and financing

09.08.2025 Trustpilot Other

Was playing Pink Joker on the website and at the end of the bonus game where it was to collect my winnings ($84 I believ

Was playing Pink Joker on the website and at the end of the bonus game where it was to collect my winnings ($84 I believe) the game crashed. Contacted customer service and they said they would send the problem to their techs. I tried opening the game several times a week from different browsers, dif

30.07.2025 Trustpilot Account blocks

Horrible. The site it's self is like any other sweeps casinos so nothing different with that. It's no problem putting th

Horrible. The site it's self is like any other sweeps casinos so nothing different with that. It's no problem putting the money on, it's winning and trying to redeem. Yah get blocked for a measly 300$ win. Send verification and they say it's all computerized data so if it detects something it blocks

26.07.2025 Trustpilot Withheld payouts

Questionable…On July 19 I signed up for their site, and completed KYC verification. I received an email saying I was ver

Questionable…On July 19 I signed up for their site, and completed KYC verification. I received an email saying I was verified. I made a few small deposits, and then I won and tried to redeem. Three days later, July 22, I received an email saying my redemptions were denied and they wanted proof of pa

23.07.2025 Trustpilot Game fairness

I was in the middle of a BIG WIN on Playson’s 3 Magic Lamps when the game “froze”, kicked me out, and then wouldn’t let

I was in the middle of a BIG WIN on Playson’s 3 Magic Lamps when the game “froze”, kicked me out, and then wouldn’t let me back into the game. Because it did NOT finish, my account was not credited. It’s now been a whole day and their support has not fixed the issue or paid me my winnings. This is H

21.07.2025 Trustpilot Account blocks

Everything went bad when I won $300! They kept making me send in verification and when I finally got everything sent, th

Everything went bad when I won $300! They kept making me send in verification and when I finally got everything sent, they blocked me from the site. All I wanted was to redeem my winnings but they won’t give it to me. PLEASE DO NOT USE THIS SITE!!!

15.07.2025 Trustpilot Withheld payouts

Its an okay site. Still pretty new. I recently won and here it is Tuesday and I still have not received any of my winnin

Its an okay site. Still pretty new. I recently won and here it is Tuesday and I still have not received any of my winnings and I was told that their redemption time is within 12 hours. On another site that I play on I won on the same day and I already received my winnings yesterday so I want to say

05.07.2025 Trustpilot Verification

Yes went to verify my account the site they use said successful then they denied it and said it was a blurry picture of

Yes went to verify my account the site they use said successful then they denied it and said it was a blurry picture of my driver license and told me to use another device so I used a friends device to take the pictures and verify so I could redeem the $100 that I won and they then said I had multip

03.07.2025 Trustpilot Verification

Like others have mentioned. This casino will not verify your identity when you attempt to make a withdrawl. I sent them

Like others have mentioned. This casino will not verify your identity when you attempt to make a withdrawl. I sent them the requested documents. I reached out a week later after no communication. They informed me my documents were denied and that they needed something additional.Over and over again.

01.07.2025 Trustpilot Account blocks

So I had an account with them for couple weeks and told my dad about them and he made an account today. After doing so,

So I had an account with them for couple weeks and told my dad about them and he made an account today. After doing so, it blocked me from signing in and my dad couldn't sign in either. After waiting a day to hear back from customer service about why this was happening, they told me that I had multi

30.06.2025 Trustpilot Withheld payouts

Put in a redeem 5 days ago. They give me the run around everyday. One day it's going thru manual "security checks" the n

Put in a redeem 5 days ago. They give me the run around everyday. One day it's going thru manual "security checks" the next day it's congrats it's in final stage of processing and will be sent soon. Then the next day they say it's going thru manual security checks. What a joke the only reason I gave

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