Pelaa — player complaint #63678, 2020-05-26: withheld payouts
Pelaa: a player complaint filed on 2020-05-26, about withheld payouts, 1,205 GBP in dispute, status — resolved. Published on CasinoReviews. One of 11 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
I have been waiting for my account to be verified and my payout to be made for weeks now and every time I speak with them all they say is that it is still under review and in a queue. They can't even give me a estimated time frame on when this will be completed. Are you able to find something out for me? I also have a payout I am waiting on from their sister casino Sloty which has now been 7 weeks also and all they are saying is it's under review and haven't even asked me to send them any docs. I f you can speak to both of them it would really be appreciated. I want to carry on playing in these casinos as I like to layout and ease of use but I am worried if it takes this long to be paid out each time.
