N1 — player complaint #61555, 2022-01-12: bonus terms
N1: a player complaint filed on 2022-01-12, about bonus terms, 1,300 EUR in dispute, status — rejected. Published on CasinoReviews. One of 153 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.
Ive registered and deposit on the N1Casino Website 2 days ago. Aftwards i received the Welcome Bonus and waggered everything, i tried an Cashout but it got denied.So i contacted the Customer Support they told me that i violated their Terms & Conditions.So i went trough their Bonus terms and i saw that the maximum bet is limited by 5€, the funny part was 99% of the time i played under the limit and the big wins was on lower bets and once i spinned a few times on 5,60€, i didnt hit big and even the Limits on the Slots wasnt locked, there are several Casinos out there who locks everything, if i hit big on these 5,60€ bets i could understand it but i didnt.I feel like i got betrayed and scammed not locking the Slots and 2ndly 1 accidentaly Spin is enough to not withdraw your money, that shouldnt be possible. I hope you guys can help me out with that issue and give me a proper anwser.
