N1 — player complaint #60198, 2023-10-09: withheld payouts

[Last night they asked me again for my bank statement showing that the account is in my name, they acknowledged they got it and agreed yet are stonewalling me again] I played and won 1438 dollars on a slot.. They told me because my bank account is a joint account it was considered a third party payment. The account has my name on it as well as my Fiances. Before that I had to send 130 forms to verify who I am, I made the complaint with them and they said they considered it a third party still and refused to pay and said they would refund my deposit (I deposited 3 times that night, 50,50 then 200) and they're saying they'll only refund the 200 [ironic I can't win yet they seem to think its okay for them to keep 2 deposits from the same account I use] now they're making it hell for me to even get the 200. I have screenshots and proof and this is a pure scam, NO casino could be this greasy! They accept bitcoin which could come from a drug cartel as laundered money which is probably 3rd party yet because I used my OWN joint bank account they are claiming that it's third party! How would it even make it third party even if it wasn't mine. (It is and I sent proof) wouldn't that make it second party? Lol Thanks for your help.... it sucks getting so excited winning only to have it taken and drug out for 3 weeks with over 100 emails sent and on Chat support 50 times atleast (not a joke) Please help if you can!