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MyStake — player complaint #13754, 2026-07-23: withheld payouts

MyStake: a player complaint filed on 2026-07-23, about withheld payouts, 17,000 EUR in dispute, status — resolved. Published on Casino Guru. One of 22 complaints filed in English about this operator. The text below is the player's own words, as published on the source site.

2026-07-23 Casino Guru Withheld payouts Resolved

MyStake Casino - Player's withdrawal is delayed due to investigation.

The player from Germany faced a delay in withdrawing his winnings following a successful verification, as his withdrawal was under investigation without a clear reason provided. He remained able to log in but was uncertain about the duration of the investigation. We initially advised patience while the casino processed the payout, and the complaint was later resolved after the casino made partial payments and then paid the remaining balance. The player confirmed that his money had been paid out, so we marked the complaint as resolved.

Complaint data

Case number
#13754
Filed
2026-07-23
Status
Resolved
Category
Withheld payouts
Disputed sum
17,000 EUR
Place among complaints about MyStake
9 of 22 by date, newest first
Source
Casino Guru — original ↗
Text
86 words, as published

All 22 English-language complaints about MyStake — as a list by date; the summary, statuses and disputed sums are on the operator page.

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How the risk index is calculated and how complaints are labelled — the method behind this section.

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