MyEmpire Casino: 24 complaints filed in English across 4 platforms, disputed sums €110,370. Most of them are about withheld payouts (63%). Risk index 23.3. Texts below are the players' own words, as published on the source site; last complaint 2026-09-14.
Trustpilot 18Casino Guru 4AskGamblers 1CasinoReviews 1
Complaints by month
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Questions and answers
How many complaints are there about MyEmpire Casino?
The English-language record holds 24 complaints from 4 platforms; 20 carry no status from the platform. The latest one is dated 2026-09-14.
What do players complain about?
Mostly withheld payouts — 63% of cases, then other (17%).
Why is this page not a translation of the Russian one?
It is a different set of complaints. Russian pages count every source we scrape; this page counts only complaints whose original text is English — 24 of them here. Nothing is machine-translated in either direction.
How is the risk index calculated?
Risk index 23.3 is the share of complaints marked unresolved among those with a known status, plus a correction for disputed sums.
Complaints 24
13.11.2025TrustpilotWithheld payouts
Not a correct casino game application.To putt money no problem.But when you which to widraw some money, then nothing app
Not a correct casino game application.To putt money no problem.But when you which to widraw some money, then nothing append.One mail that the team is analysing the demand and nothing anymore, no payment, no mails... Selfs with live chat ...no reaction.Do play, if yes you will loose your money, nothi
30.10.2025TrustpilotWithheld payouts
To try several online Casinos, this one is one of the worst.My withdrawal has been being processed for 7 days and the su
To try several online Casinos, this one is one of the worst.My withdrawal has been being processed for 7 days and the support does not respond. It's only for $250, I cannot imagine for larger withdrawals. DO NOT GIVE YOUR MONEY TO THIS CASINO.It’s a BIG NO !
27.10.2025TrustpilotOther
Very bad casino, stay away from this casino guys totally no win no bonus high wagering requirement, useless support team
Very bad casino, stay away from this casino guys totally no win no bonus high wagering requirement, useless support team, and I have requested many times for self-exclude my account they don't process, just scaaam casino
27.06.2025CasinoReviewsWithheld payoutsClosed, no outcome
My Empire Casino - Withdrawal Delay
Quiero hacer una queja por este casino he depositado como 2500 este mes obtuve una ganancia de 8500 de los cuales solo fueron pagados 1500 y llego ya mas de 1 semana esperando otro retiros de 1500 y el support y el staff de este casino dan repuestas automaticas sin ningún argumento
