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Complaints in July 2015

33 complaints written in English, about 19 operators. Dated by publication on the source platform.

Operators named this month

# Operator Complaints Open
1 BGO 2 —
2 BETAT 1 —
3 Casino Royal Club 1 1
4 EuroMoon 1 —
5 Mansion 1 —
6 Marathonbet 1 —
7 Videoslots 1 —
8 William Hill 1 1

Latest complaints

2015-07-31 Videoslots Resolved

I joined Videoslots a few weeks ago, and immediately was prompted to send in ID and proof of address. The first proof of address was rejected so I got something more recent and this was accepted. I th…

2015-07-29 EuroMoon Closed, no outcome

Hello. I had a controversial situation in the casino Euromoon. It is a sister casino Osiris. I hope very much for your help. Bonus was successfully wagered. Sent the necessary documents and make a dep…

2015-07-26 Marathonbet Resolved

I have had 3 bets with MarathonBet subject to a rule 4 deduction on Donncha in the 3.15 Ascot race on 25th July. Please see below for details of bets. My username is [EDIT] email : [EDIT] [EDIT] The £…

2015-07-20 Mansion Rejected

Hello. I am disappointed by the casino Mansion. I won the money with no deposit bonus of 10 free in March 2015 . The moment I read the rules and there were no limits on the maximum bet on free bonuses…

2015-07-20 BETAT Rejected

Joined Casino a couple a weeks ago as recommended my a work friend deposited and played lost and was happy with that then then got an email saying: My name is [BETAT REP], a member of the Risk team he…

2015-07-13 BGO Resolved

I deposited 3 times. One for 50 pounds the second one for the same as well and the third for 150 pounds. I won 270 and cashed out 200 I was at work so i withdrew 200 and logged off to come back and pl…

2015-07-10 William Hill Unresolved

Back in April I was playing in my favourite internet casino William Hill and after receiving a small bonus on a large deposit was very lucky to win a big amount. It was nearly £30,000. And not the fir…

2015-07-07 Casino Royal Club Unresolved

I played at this casino before and i have received my cashouts. This is the first time where they put a block on my phone I can't get through to them I won 3812.55 on Thursday July2, 2015 and I had pr…

2015-07-02 BGO Resolved

Hi,yesterday bgo support agent, suspend my account with reason: we no longer accept players from România! But România is still listed on registration forms page, is not listed on restricted countries…

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