Missing withdrawal 11000 INR
Reason: Delayed payment
Hello AskGamblers Team, My Megapari User ID is 516659473. I requested a bank transfer withdrawal of ₹11,000 on August 8, 2026. The Megapari system shows that E-transfer No. 5141898213 has been 'completed' at 03:03 am. However, these funds have never been credited to my bank account. I have checked my official bank and PhonePe statements, and there is no entry for this transaction. Megapari support is completely ignoring my messages. Please mediate and help me get my money back."
--- Ответы в треде ---
AskGamblers • Support Team 6 days ago Dear vinodbarla84624,According to the casino's latest response, the requested document has still not been provided, despite several requests made over the past four weeks.Please provide the requested document and confirm once this has been done so that the casino can proceed with the investigation.Please be advised that your cooperation is required throughout the complaint process. Should you fail to provide the requested document within the given timeframe, we will have no other option but to reject your complaint due to a lack of cooperation.Thank you for your understanding and cooperation.
Megapari Casino • Representative 1 week ago Dear AskGamblers Team, For more than four weeks now, we have been waiting for the player to provide the correct document required to proceed with the investigation of the disputed transaction. Throughout this period, the player has been informed about what documentation is required from their side. However, despite having had over four weeks to provide it, the necessary document is still outstanding. Without it, our team is unable to perform the required verification and move the investigation forward. As outlined in the AGCCS Terms, which the player accepted when registering and using the complaint system, the player is expected to provide the necessary level of assistance and cooperation during the complaint resolution process. In this case, we believe that failing to provide an essential document for more than four weeks despite repeated requests cannot reasonably be considered sufficient cooperation. There is unfortunately nothing further we can investigate from our side until this requirement is fulfilled. Considering the above, we kindly ask the AskGamblers Complaint Team to close this complaint on the grounds of insufficient cooperation from the player. Our side, however, remains open to resolving the matter. The player is welcome to contact our Support Team at any time should they decide to continue the process and provide the required document. Once it is received, we will be ready to resume the investigation.
vinodbarla84624 • India 1 week ago Still now withdrawal amount not received please check 516659473megapari id withdrawal amount missing
AskGamblers • Support Team 1 week ago Dear @vinodbarla84624,The AskGamblers Complaint Team is kindly asking you to assist the Megapari Casino team further and send the required verification paperwork.Please keep in mind that as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process, therefore please make sure to confirm by posting the public message if you have provided requested information.Should you refuse sending the required verification paperwork, or fail to confirm, we will have no other choice but to reject the case and recommend you forwarding it to the relevant regulatory body.Thanks for your cooperation.
